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April 2024 by Katy Levad
Malinda was great and a pleasure to do business with.
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April 2024 by Andrew Coffey
I bought a unit from the auction. Melinda is awesome. It was great doing business with securcare self storage.
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April 2024 by Jimmy
If only more employees were like Ms. Melinda at Secure Care storage the world would be a better place. I'm not just saying this to brown nose, I'm leaving the Springs and will no longer have a unit here. She has, in my opinion, gone above and beyond the job description. When she took over this property I had a few complaints and wouldn't you know she has addressed them all in quick order. I would recommend her to anyone. Melinda is a real asset to this business and I believe she will continue to be an asset to any other business that is lucky to have her. Thanks for everything Melinda I may not miss this facility, but I will miss you and your great attitude. Best Wishes.James CoxP.S. Melinda needs no improvement as far as I can see. She gets 5 stars in my book. Secure Care four stars not bad try putting in a few more cameras.
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March 2024 by Kris Samora
The 5 star rating goes to the property manager Melinda. I had limited experience with the property itself but Melinda was VERY helpful and professional. She went above and beyond to save the company and myself from a future problem. Very pleasant to work with her. They are lucky to have such an employee. I also liked the online no contact rental.
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February 2024 by Roy Kimble
Great people to deal. Great price
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February 2024 by Luis Quevedo
The workers were very nice people they made the process quick and simple! Had a storage spot readily available for me when I needed it!
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January 2024 by Jacqueline Mastroianni
I’ve rented here for almost two years now and the price has changed at least two times maybe three. I stopped caring cause I couldn’t move my stuff out fast enough. They send a tiny card in the mail to “notify” you that they’re raising it another ten or fifteen bucks. I’ve rented at another location in a different state and their prices never changed. Besides that, y’all send our bills to our emails. Why are y’all not able to notify us that way instead of a little post card?
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January 2024 by Bren Cano
Liars and thieves! Bait and switch with the 1 month free scam... Then tell you to either pay 500% for your belongings or they will auction... even though they already have them up for auction! Personal identification documents are to be turned in to the office, however no one cares to follow that law. Way to be horrible, soulless people and just an awful business all around!
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December 2023 by Daniella
This is by far, (in my opinion) the best storage facility I have done business with in Colorado Springs. The ample sized unit I'm renting is more than enough for mine & my mother's possessions. I have paid almost twice what I'm paying currently, at other facilities for this same size unit!Id give five more stars if I could, for customer service as well! Since day one, they have been very professional, respectful, polite, understanding, & I could go on. It's such a relief as the last place I used, was an utter nightmare all around. (Storage king on Platte near Powers). Here at securcare, any questions or concerns are addressed in a timely manner, & specifically Sierra Dixon, went above & beyond to help me settle up my past due account, & also assist me with my gate code I was having a hard time with (operator error lol). Oh, & the best part, a real person answers the phone when you call!!I can't say enough about this company, however for fear of sounding like a fake review, I'll leave it at that.But seriously, the best service in Springs. I wouldn't recommend anywhere else! If you're unsure where to rent from, take my advice & go with securecare!!!!
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November 2023 by Ashley Tanner
Laura was very kind and very helpful!
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October 2023 by Steve Gill
This facility is not secure. They do not have cameras in the rows and the camera at the gate has not worked for a long time. The office is unmanned a good part of the time. Gate access is allowed until 10:00 PM in a high crime area. We lost all our possessions in our 10x20 unit when it was broke into and the management was totally unconcerned. If you do store there, be sure to double lock your access door.
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October 2023 by Misty Circle
Laura is amazing! She's always cleaning, seen often out on the lot doing security checks. Highly recommend renting at her location.
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October 2023 by Robert Keiser
I want to thank Laura for being really helpful storage unit got broken into notified us too soon as possible
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August 2023 by Jason & Pam Womeldorff
I have a had a great experience since using this storage. It’s convenient and Laura gives me a courtesy call before the end of the month to remind me of payment. I’m thankful for that with my busy days. The entire area is always clean and Laura does a wonderful job. May God continue to bless her in her work. Great storage place! No issues for me.
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August 2023 by James Cox
I rent a couple of units at this facility, and I have to say there is a noticeable difference since the new manager (Laura) has taken over. Not only is it cleaner, but Laura is polite and helpful. I couldn't ask for more from a manager.P.S. she always has a treat for my dog, and my dog absolutely loves her.