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January 2024 by M L
Purchase a Tru Red Paper Shredder this evening. Cindy, who maybe is the Manager is why we decided to purchase at Staples. She was very friendly and knowledgeable, she also told us we could save $15 if we signed up on the Staples App, which we did. She explained that Staples is very customer oriented and if something happens to the shredder in the warranty period, we may bring it back to the store for exchange or refund. This is important after a bad experience at a rival store that did not honor the warranty on a six month old shredder even though it had a one year warranty at time of purchase.Staples has my business from now on !!! Thank you Cindy for your excellent service!
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January 2024 by M Sargent
Assist a customer with questions?Nah - YouTube video is more interesting.
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December 2023 by Scott Rye
I was in need of a printer because the brand new HP that I bought from Amazon was absolute trash so I bought a different brand locally just in case I had issues. I bought an epson primer, used it a few times & when I tried printing using color, it wouldn’t print anything in color so I purchased more ink cartridges @ almost $80.00 and still didn’t solve the issue. I called to ask what could be done & was told there was nothing that could be done. No trying to remedy the problem just basically said there’s nothing we can do to help. Horrible customer service! A printer less than a month old that won’t print as advertised plus the extra ink I purchased. STAPLES, BAD CUSTOMER SERVICE? Yeah we have that!Bad products? yeah, we have thatI won’t shop somewhere if they won’t take care of their customers!
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November 2023 by Gwendolyn Valencia
I went in to get something printed and scanned - Alex helped me out and provided amazing customer service. Thanks again, Alex!
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November 2023 by C Green
I was welcomed from the moment I stepped into the store. Jack was an amazing staff person. He knew exactly what I was describing and although it wasn't in stock, he ordered it online to be delivered direct to my residence and I was able to use my current rewards toward the purchase. Thanks Jack for your cheerful attitude and helpful manor. This was a night and day different experience from a store on the other side of our city.
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October 2023 by Ginger Rippey
This store is absolutely amazing. The staff went above and beyond for some print items that my organization needed for a large fundraiser and they even stayed open past their regular hours as we were running late to get back to the store to pick up our print items. They even did some shopping for us throughout the store to have all items ready for us as soon as we arrived to make checking out a smooth process. Would highly recommend this store to anyone in need of print materials or office supplies.
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October 2023 by Kate Kerkmans
These folks saved our event! We ran into some last minute issues and the staff were incredibly accommodating! They went WAY above and beyond to help us.
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October 2023 by Mikalia Gray
They are amazing! They really pulled through for an event of ours and we couldn't have made it work without their flexibility!
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September 2023 by Stephanie Ceron
Was very easy to find binders and when one of the binder I needed wasn't on the shelf but was in upstock, the associate got it for me no problem. Cashier was nice and connected me with the associate who helped me
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September 2023 by Paradigm Energy
Jeremiah and the girl behind the counter make sure I’m Greta every time. Best staples ever!!
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September 2023 by Ethan Dennie
I thought this was an office supple store. They have everything you need for your office except computer headphones, not games headphones or earbuds, legit work from home headphones, wired or wireless.
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July 2023 by Spencer Wright
I came in to get some prints made, and was told it would take 10 minutes, then minutes later they pushed the time back and I could expect a call back within the hour. No big deal at all. I came back to check in with them about 2 hours later and they said it still wasn't done. I was as understanding as I could possibly be and just expected to pick them up the next day. When I called back the following day, I politely asked about the progress of the prints and was met with an aggressively smug, child-like tone from a man I had not spoken with the previous day; Telling me that the prints will be done when they're done. And reiterated to wait for a phone call like I was told. I don't appreciate being spoken to like a bratty child by another grown man for politely asking about the progress of my order. Maybe this particular location would benefit from some further customer service training.
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June 2023 by Arek VanDamme
Print associate was wonderful but self service copy and print machines were out dated and un able to print from email or flash drive. Very frustrating. I will continue to avoid Staples from now on for my print services.
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June 2023 by Abhay Natu
Not very crowded and the front display was a little light on stock.
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April 2023 by Andrew Ward
Gentleman named Crow that works here. He’s great. Efficient, knowledgeable, super fast in customer service. All while handling multiple customers at once. Give this man a raise. He just made me a fan of staples!