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February 2024 by Audrey Moore
Absolutely amazing! Done in less than 20 minutes. I will never be using an online filing service ever again. Answered all my questions, walked me through the steps, and was so patient and kind. Best experience I've ever had with taxes.
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January 2024 by Cory Hayes
Susan does fantastic work. We have her preparing the taxes for our company, family, grown children, and geriatric parents. She knows her stuff and gets it done right!
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November 2023 by Lance Dunlap
I recently had the pleasure of working with Stark Tax Services, and I cannot recommend them highly enough. From start to finish, their professionalism, expertise, and exceptional customer service exceeded my expectations.The team at Stark Tax Services demonstrated an in-depth knowledge of tax laws and regulations, ensuring that every aspect of my tax filing was handled accurately and efficiently. They took the time to understand my unique financial situation and provided personalized guidance that maximized my deductions and minimized my tax liability.What truly sets Stark Tax Services apart is their commitment to client satisfaction. They were responsive, attentive, and patient, addressing all my questions and concerns with utmost care. Their friendly and approachable demeanor made the entire process stress-free and enjoyable.Furthermore, their attention to detail and meticulousness in reviewing my documents gave me complete confidence in the accuracy of my tax return. I felt reassured knowing that my financial matters were in the hands of professionals who genuinely cared about my financial well-being.I also appreciate the convenience and ease of working with Stark Tax Services. Their online platform made it simple to securely upload and share documents, eliminating the need for multiple in-person visits. Their streamlined processes and efficient communication ensured a smooth and timely completion of my tax filing.Overall, my experience with Stark Tax Services was exceptional. They are a team of dedicated professionals who go above and beyond to deliver outstanding service. If you are looking for a reliable and trustworthy tax service provider, look no further than Stark Tax Services. They have earned my highest recommendation.Thank you, Stark Tax Services, for your expertise, professionalism, and exceptional service!
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August 2023 by Stephanie K.
Susan is sharp and knows her business. Great working with her, for years! Tammy K.
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March 2023 by Rachael J
We just went in and had an appointment with Susan to have our taxes done. We thought that we would be dropping off paper work and then wait a couple months for the taxes to be completed (as this was our experience at a different tax place). However, we went in and Susan completed our taxes during our appointment. We were able to see everything completed, check the information, and watch her efile right away. It is a relief to have our taxes finished right away and to know it was done correctly. Definitely recommend her and will be going back next year.
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February 2023 by Christopher I
Stark Tax Service in Colorado Springs falls short in terms of customer service and accuracy. The staff is unprofessional and lacks the necessary expertise to handle complex tax issues. Despite promising fast and reliable service, many customers have reported significant errors and delays in the processing of their tax returns. The office is also cluttered and disorganized, making the overall experience frustrating and unpleasant. If you're looking for a reliable tax service in the Colorado Springs area, it may be best to consider other options.
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September 2022 by Haley Roberts
I’m so glad I picked Stark over any other place. Susan was so sweet and efficient. I was able to schedule my appointment on the website, and in-out within 30 mins. She’s affordable and convenient. I will definitely use her again.
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September 2022 by C Y.
Susan mixed numbers up and entered my routing number for account number. I’m never got my stimulus check. I called and she stated she called my bank and they sent check back and it should be all good. Bank apparently keeps records of who calls inquiring about my account and this was a lie. Would seriously recommend going to any other person if you need your numbers not mixed up and then no support on her mistake.RE owners response: I did call immediately after I noticed what happened. Everything after the initial 1200 stimulus was sent in check form including tax returns. I was fine with this. I was told on initial callback with Susan that the stimulus should bounce back since it was not an actual account and everything would be sent check form. IRS tool said it (the 1200 stimulus) was delivered and showed last 4 digits as the routing number not my account. I have spent hours with irs. They defaulted to I should speak with bank manager. I called bank and they stated I should speak with irs. I called you all and was told it should resolve itself. Really besides being out the 1200 government freebie I thought service was professional, helpful and courteous but being out of the check because of a clerical error kind of irks me. I felt completely unsupported by your team after the mistake. I make mistakes too I get it. But man it just became not worth it after several calls to irs. I’ve accepted the loss by now but just throwing this review out there.
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September 2022 by Jean Melendez
Had the pleasure of working with Grant, he was a very kind and helpful, and got me a huge refund. Highly recommend calling and asking for grant.
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February 2022 by Charles Reynolds
Excellent experience with Susan the owner for our tax filing. She’s pleasantly efficient, professional, knowledgeable and her office is organized and neat. Great people skills and fairly priced. We’re so grateful to be her clients and highly recommend her services. You’ll be as pleased as we are.!!! ????
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February 2022 by Nolin Green
I just search for this company again realizing that I didn't leave a review last year when I used their services. I was very happy with Susan and her services, she was able to get me where I wanted to be for my first year as a 1099 for both my wife and I. She made the process simple, quick and painless! I was just looking her up to get in contact about using her services again this year! Definitely give stark tax services a call this year!!! You won't regret it!
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February 2022 by Mindy Okvath
We've gotten our taxes done there for several years they do an awesome job Susan's great
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November 2021 by 365greenhouses
*** is totally awesome! I opened a company in 2019 with Legal Zoom and I can say now what a worthless company who's only job is to milk you for everything they can get! In Dec 2020 I first met *** and she helped me do our books and file missed quarterly tax returns, annual and provided me with a very good breakdown of where my funds were going. When the **** lost my 2020 state tax return she went out of her way and called the state tax office. 7 hours on hold but she fixed it, all I can say is WOW! In Feb 2021 *** worked with me to get rid of Legal Zoom and open a new LLC and corrected errors that legal zoom did not address. She filed my new LLC, filed for new tax id numbers for Federal, state, county and city taxes. I paid legal zoom over ****** dollars in 2019 and ****** dollars in 2020 for just my LLC. *** did everything for less than ****** dollars and has provided me incite with book keeping for business. I highly recommend her if you are looking for a tax service that actually cares.
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September 2021 by Warren Pilger
Best Tax preparation, quality experience in my lifetime.
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April 2021 by Barbara Ann
I called Stark's for help on tax situation I was not familiar with. Susan seemed to know exactly what to do. I asked about cost after we discussed what I needed done and Susan quoted $200.I scheduled the appointment and brought my documents to her and was surprised to have her do my taxes while I waited. She said it would take about 20 minutes. It took about one hour to complete because she had software issues and I was then handed a bill for $325. I questioned the billing as I was quoted $200. Her explanation was a Schedule C was necessary to file and no other explanation as to why she didn't include the additional fee in the quote she gave me over the phone. As my taxes were complete I did not argue and paid the $325 for the one hour worth of work. $325 per hour seems quite high for simple taxes consisting of social security income and part time work for Instacart especially after being quoted much less. If you choose this company and are quoted over the phone I would recommend requesting an email before you go to your appointment to avoid an overcharge. Or just choose another company. It isn't worth it. And they don't seem to care or value integrity .
