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January 2024 by Don Yeagley
Good deals great people
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January 2024 by Chase Garrison
Able to help me no issues
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January 2024 by William Wentz
It is what it is their is never enough employees at any T-Mobile and it's getting really out of hand it takes hours to get help and everyone seems to have attitude anymore please and customers
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January 2024 by Ryan Grubb
Casey was extremely helpful with setting up my new phone. Thank you!
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January 2024 by Beatriz Rodriguez
Terrible service… I have been a T-Mobile customer for years and after 8 years with them, today I am going to another company because of the terrible service.
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December 2023 by Jenny Tomlin
Just spoke VERY BRIEFLY with a call center person trying to find pricing for internet service. He asked "so you're looking to change your service today?" I replied that I was looking for pricing information, that I wasn't ready to change today. His response? "Oh, ok. Have a great day." And HUNG UP!!! Wow. Really? Wouldn't go with them now if they paid ME.
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December 2023 by Brandon Rodriquez
I’ve been in the location several times to pick up a Warranty exchange and I’ve gone over Looked / skipped while waiting. Combined I’ve invested over two hours, doing a simple exchange. I understand Warranty exchange are zero commission. I also understand the demographic of the stores primarily Spanish. However, that doesn’t mean we have to treat the other customers as less important or a nuisance. It was almost because I didn’t know the language I couldn’t get help. I expect more from T-Mobile especially with the emphasis on making a personal.
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December 2023 by Julian
If you need a phone, home Internet, watch, or tablet, come see Mike. He went above and beyond trying to solve an account issue I had. Definitely the best worker that I saw there.
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November 2023 by Desarae Lisa
This is hands down the BEST T-Mobile in town!!!! All of their staff goes above and beyond every time I come in. Superb customer service?Supremely knowledgeable.Ashley Z. & Ricardo were so very helpful! They were able to assist me quickly and give me all my options for the issue I was having with my son's phone.
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November 2023 by Genevieve Sullivan
A+ experience at this location. I went in for a new sim card and the staff was super friendly, helpful, and QUICK. They honestly turned my whole day around. Definitely recommend this store!
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November 2023 by Gina Martinez
This place sucks
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November 2023 by Joe Latka
I tried to find out why I was receiving random ads during my phone operation. I was helped by a female employee (whom other workers seemed to go to for any help) she asked me to try to find an ad in action on my phone while she helped the next customer. I told her that when I found the ad at work that I was coming right back to her to get the help I needed. She said, fine, and I proceeded to find an ad to show her the problem. Well, the ad appeared and I went to show her, where she then said to me that if she didn't know the source of the ads, she really couldn't do anything, but once again asked me to wait, and went back to help her customer, who was a cash paying customer. I waited for a couple of more minutes and then left in disgust. As I left, she made a vain attempt to get my attention. However, it wasn't a real attempt. I went home, and a friend of mine came over to my place, and he said he knew a little about the problem I was having and proceeded to fix the problem in all of 10 minutes. The employee deserved a zero really however the store itself was just fine.
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September 2023 by Angelena Givens
Shout out to a real good, good, T-Mobile Expert to Destinie Melnick.She really help us in getting our Internet set up and turn on at our worst side of the Apartment area she is very much knowledgeable and customer ethic. I appreciate her good work. And GOD bless her of her good work at this store. T-Mobile at this store is the Best I ever come in. Thanks and GOD bless you allAngel
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June 2023 by Blue Bell
Ricardo the assistant manager should be promoted to full manager he is amazing he went above and beyond all assisting me today at T-MobileT-Mobile strides themselves on customer service and Ricardo absolutely hands down gave me the best customer service today at the Platte store thank you very much T-Mobile for hiring people like RicardoAshley was very bubbly and very helpful as wellThat was an amazing team you have there at the Platte store
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June 2023 by V “Me schmeee” B
Very clean and organized store. Ladies were nice and professional and Attentive! Looks great!
