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March 2024 by Kim D
I’ve tried to cut the store some slack. I know it’s relatively new. Every time I come here there’s a problem. Items missing in the drive through, soda that’s just “fizz” with no syrup; wrong items, etc. On my most recent visit in the dining room, my nachos were soggy and tasted like they had been saturated in cold cooking oil. Our cinnamon twists tasted like old oil and were not edible. One of the employees remade my nachos and it was much appreciated.
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March 2024 by Cherie Brown
Staff seems miserable and they are way too understaffed to keep up with lunch. Waited 30 minutes for an order today and everyone in the lobby said they waited that long
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March 2024 by Shelby Johnston
I've been sitting in the drive-through for 34 minutes. Finally, I just got to the window, and they hadn't even started my order yet.
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February 2024 by Theo Gonzales
I was literally the only one there and still order was messed up.
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February 2024 by Jeremy Tobias
Open sign on yet no one taking orders, like how can a new store be so trash at everything? If I owned this placed I'd fire the manager for incompetence and a poorly ran store. Like how are you that bad at your job?
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February 2024 by Dorrinda Archuleta
tried to go in there for a interview i had set up and instead of trying to help me and ask the manager they wouldn’t help me all because they said the manager name isn’t the one i said but i was just following off of my email to do my interview really was looking forward to it and drove all the way here to not even be helped at
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January 2024 by Logan Mitchell
Order was wrong, would not refund me unless I drove 20 minutes back to the location. No utensils provided for a power bowl, food was lukewarm
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January 2024 by shin hee gillis
3rd shift is really good. Capable and friendlyMy tacos were really soggy
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January 2024 by Fu Man
This place sucked so bad it's not even worth really writing about. Just go to any other location but this one.
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January 2024 by Karen Please
EVERYTIME I COME HERE THEY ARE OUT OF SOMETHING OR SOMETIMES HALF THE MENU! NO FRIES NO CHALUPAS NO MEXICAN PIZZA NO CUP HOLDERS! ITS ACTUALLY RIDICULOUS. WHAT WAS THE POINT OF OPENING THIS RESTAURANT AGAIN?
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January 2024 by Brittany
I am HIGHLY concerned about the current staff here! My children and I came in today after school to grab Taco Bell. We used the self serve kiosk inside.We ordered our normal order and we usually spend roughly 40$ but today the kiosk was 51$ .. as I said out loud to my daughter - wow that’s more than usual.. but I got out my debit card to pay - I heard the staff member say - WELL YOU CAN LEAVE THEN… I was very confused, my children looked at each other in disbelief. I looked back at the employee in the back- she was alone so maybe she didn’t want to make an order for 4? .. and I said to my kids - did she say to leave? And the employee said - yeah just leave GOOD goodbye … I was going to purchase the food but after that - we had a bad feeling….. this wasn’t normal behavior and I didn’t trust her serving us anymore…… it wasn’t crowded only one man was inside eating and no one in drive thru.. we were just looking to treat ourselves because we don’t have Taco Bell often. it’s sad that we were bullied out like this for - nothing??? … and this establishment is brand new ..… PS- I am highly concerned because as I am writing this I noticed some negative reviews especially the “no tomato” review.. and the cheese on the side of the burrito picture. I think this manager or employee is being vengeful? To the customers?? GENERAL MANAGER Please look into this.
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January 2024 by NATHAN CLUTS
Typical Taco Bell we have come to expect. They were out of My Dew and Cinnamon Twist but did offer Cinnamon Balls as a replacement. All in all decent service!
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January 2024 by Joshua Rickman
After waiting for 15 minutes for an online order I gave ample time to be ready and was confirmed to be ready through the app I can say I won't return, on top of all this I came back all the way from home because the night shift that was working forgot 2 items of mine, while attempting to get my items in the drive thru a worker called me a crybaby for not wanting to come inside and get my things, far from appropriate behavior and I understand I shouldn't expect much from fast food but I didn't pay tobe insulted, Jesus loves you and do better;)
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December 2023 by Ryan Stubbs
Was handed the wrong food in the dt. Went inside and waited for 10 minutes with no one available to even say hi. I'm so frustrated with every Taco Bell location in Springs having half the staff they need. I will NOT be giving you another chance. HIRE MORE PEOPLE AND PAY THEM MORE MONEY!Edit: No Baja blast, so I didn't buy a drink. ? I did get enough napkins and sauce for 10 meals in my bag. ?
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December 2023 by Sid Garner
I just went to this Taco Bell. They were out of the first two things I ordered, so I reluctantly went with my third choice. They forgot the cinnamon twists with my meal, and the chalupa wrap they served was so hard and stale that I couldn't eat it.Terrible experience. I will not return to this Taco Bell.
