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December 2023 by Anastasia Beaverhausen
I saw two different doctors last week . I'm having severe back spasms.The first doctor did my intake so he took some time with me and told me how tight my lower back muscles were but he adjusted me without causing me further pain.The doctor I saw after himWas more interested in trying to sell me a membership then he was asking me about any of my symptoms.And if that wasn't bad enoughHe *adjusted me more forcefully than I have ever experienced.I felt okay for about an hour but the pain I went in there for to make better is worse since I saw him.I'm going to my regular doctor tomorrow to actually get this fixed.Front office staff is very nice very welcoming and they don't try to force sales. I had to tell this guy when he was trying to get me to buy a membership that I couldn't shhhhh money.If he was really that concerned about it he should have just bought me one but instead he cracked me like my muscles weren't tightIf I did go back for an adjustment I will make sure that he's not the one there.Dr John is the one I will never see again.
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November 2023 by Tama Zeiders
I have been to the joint before but it's been awhile. I am no stranger to chiropractor care and have seen chiropractors over the course of my life. When I first began at the joint, the experience wasn't great. The doctors were always in a hurry and didn't even do full body adjustments. Hence why I haven't been back. Today I woke up in a lot of pain and my only option was the joint being its sunday- a huge mistake.I don't remember which doctor I saw but I will never return. He literally put me in tears yelling me I was putting myself in an early grave and I need to come in more often. He was so rude and unkind trying to FORCE me into a membership. I am also pregnant and told him I did not want to sign up for anything until I talked to my OB further, that today, I was desperate not to be in pain any longer. He told me that he has tons of experience with pregnant women and I wouldn't even need to consult my OB bc he's an expert.He then threatened not to adjust me.The only good thing tonight was he waved my adjustment fee but only because he didn't want to seem pushy.He was cocky, rude, and literally made me cry by degrading me. Please save your money for someone who is professional because it is not this place.Edit- I ended up needing to go to the emergency room due to pain. The Dr. I saw was Dr. Kerry and he was very rough along with rude. Please stay away from this place
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November 2023 by Elizabeth Reynolds
I’ve had a great experience with The Joint for these past couple weeks! They were able to get me in on a busy Sunday when I really needed it. I’d been having stiff necks w limited movement. Dr. Kerry listened to all my concerns and tailored my treatment and my plan to my needs, while considering my preventative lifestyle. His adjustment style was excellent for me. I’ve been to several chiropractors, and have worked as a chiro assistant, and Dr. Kerry by far gave me the best upper back adjustment while laying me on my back rather than stomach.Dr. Story also listened to my concerns with my neck, and fused vertebrae, and he gave a special neck adjustment that has it moving better than it has been in two weeks! Thank you to The Joint team for your dedication and excellent care, as well as kind staff! I’m grateful I tried you guys out!
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November 2023 by Uzi Deconinck
I feel so good!! So much help in advice on how to stretch, how NOT to crack (so that i don’t hurt myself), and complete adjustment! My entire spine feels great, and my neck has never cracked so much! I signed up to be a member. Lost 1 star ONLY because this is going to be $89 per month. Other than that, I’m so excited to start coming in and getting adjustments! Thank you so much! <3
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November 2023 by Allison Garcia
I was able to walk in for my initial appointment without a wait, staff was very friendly knowledgeable. This was my first adjustment and I already feel so much better! I can’t wait to go back in a few days.
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November 2023 by tony lutack
The doctor patient relationship has been in free fall for along time. To me, The Joints concept makes the relationship even more strained. I thought the information I provided in there lengthy questionnaire would be sufficient. You often get a different doctor (5 or 6), and 90% of the time you had to explain, again, what issues you were/are having. I asked one day why the doctors did not address the other issues I had indicated on their forms. Basically I was told I needed to find another chiropractor if I wanted that type of help. Then why the HELL did they ask me on their stupid questionnaire . Everyone was nice for the most part, but I don't agree with the dynamics. If you are cool with being moved through like cattle, and other injuries being ignored.....this place is for you.
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September 2023 by Barbra Uribe
Update . Three years ago I left five stars. I Went to them yesterday and I wouldn’t waste my money and go back there again. The chiropractor told me to pick either the top half or the bottom half to be adjusted so basically I paid for a full adjustment but I only got adjusted on one half of my body and then they want to sell you a package to come back. The adjustment was quick and harsh. I won’t be going back. I understand. They are very busy, but they shouldn’t be walk in, unless they have more than one chiropractor that can handle the business. If there wasn’t so many people in there, I probably would’ve walked out and not paid, but I didn’t wanna embarrass anybody.
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September 2023 by Beth Waters
Love them! Also, was a total newbie and they made me feel so comfortable! First adjustment ever and walked out feeling like a million bucks!
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August 2023 by Bryan C
They charge a monthly subscription and you can’t schedule a time for an adjustment, first come first serve. There is ALWAYS a 40 minute or more wait time with only 1 chiropractor on shift for the day adjusting everyone who comes in. You’re not allowed to roll adjustments over to the next month despite them not being able to service you unless you wait 40minutes each visit. Dr. story is great though and helped me with my back issues… just wished I could have gone more but again the wait times are atrocious.
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August 2023 by Milli Aguilar
My husband & I went in today for some pain issues that recently popped up. Dr. Storey was able to achieve pain relief for both of us. Carissa at the front desk was friendly & very patient with us & other clients that came in. We went ahead & signed up for the wellness plans & will definitely follow Dr. Storey's treatment plan!
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June 2023 by Kelli Dub
I very much appreciate not only a business that strives for excellence but, even more importantly, a healthcare clinic that does so. The manager, Dr. Kary called me after I had a less than positive first experience at this location and absolutely made it right. I went in a second time, and he hit all the areas that were bothering me, and I felt like I was walking on clouds when I left!I am so happy to update to a 5-star review knowing that they really do value your health first. I will be coming back, for sure! Everyone has bad days, so I won't hold that against the previous doc.
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June 2023 by John Thomas
The treatment coordinator was very helpful and welcoming. Dr. Story took the time to hear my chief complaint and addressed all of my medical history before deciding the best course of treatment. He asked what I wanted to start with and focused on those areas. I felt heard and safe in the hands of your team. I look forward to my future visits.
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June 2023 by Cody Garrett
Katie is nice and professional. Dr Storey was amazing with his adjustments and helpful information! It is inexpensive without insurance!
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June 2023 by Rachel Piercy
Giving it four stars because of the staff turnover, BUT, Dr. Story and Dr. Kerry are great! Both are very knowledgeable and efficient. I hope they stay for awhile.The wait times can be long sometimes, so I recommend calling ahead to check. Also, Lexi, their front desk person, is really nice and helpful.
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June 2023 by vannessa lucier
Popped in for a routine visit while traveling. Dr Kerry was amazing! He was thorough, knowledgeable and patient. He went above and beyond to help me understand the pain I was experiencing. I wish this was my primary location!