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November 2023 by Will Haden
Update - Vince got in touch with me to make this right. Their reservation system seems to be problematic, so double check your appointment if you plan on waiting, but they went out of their way to get me taken care of.—- —- —-I had an appointment for an oil change at 5:30. I arrived 10 minutes early and was told they would not be able to get me in. I asked what the point of making an appointment was if they are not going to be able to do the service. They made no effort to rectify the situation or reschedule me. 0/10. This place sucks.
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October 2023 by Christian Moore
Vince and crew run a tight ship and bend over backwards to ensure positive outcomes for their customers! If you have any tire or maintenance issues with your vehicles, trust Vince & CO to shoot straight and do their best to ensure a positive customer experience!
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October 2023 by sarada vemuri
"Thank you for the excellent job on the tire change. We truly appreciate your prompt and professional service! Kudos.!!
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October 2023 by Chris ..
Two companies with same name, so can't tell who to respond to, Ones asked for my number to call me, but never heard from them, The other did not seem interested at all.
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September 2023 by Clay Webb
Had a tire emergency, and stopped into Tire World at 2 minutes to close. Vince was super helpful and very kind. He could’ve easily said that they were closed, and I would have completely understood. However, he proceeded to help me out and get a new tire on my vehicle. Thank you so much for staying late, and for your amazing customer service!
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September 2023 by Brooke Carter
Very efficient and helpful ,got 4 new tires put on , pretty reasonably priced, got it done in a few hours , came and picked it up , everything went smoothly .
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September 2023 by Nathan Szabo
I chose this place because they had so many good reviews and they absolutely delivered! I really appreciated the shuttle service while my truck got worked on. The staff was timely, professional, and communicated promptly! Great experience!
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September 2023 by Bree Mendlin
Josh was amazing! We broke down on the way out of town to camp for Labor Day weekend on a Friday eve. I walked in at 5:45 and he was immediately very knowledgeable and was able to offer a tech to help diagnose the trucks issue first thing in the morning on a Saturday. He went above and beyond trying to diagnose the problem with our truck and even though they could not ultimately fix the problem he helped make calls and recommendations for other service shops in the area who might be able to help. If we had to break down somewhere we are grateful to have been so close to this shop.
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August 2023 by Jessica Watts
I made an appointment for an oil change for this morning at 10AM. Told them I had an appointment at 2 to get the windows tinted so I needed it done by 1:30. Got there at 12:45 & it hadn’t even been started.Tell me, what is the point in making an appointment if they are just going to overbook and take hours upon hours to do a simple oil change? I understand it’s not the workers’ faults, it’s the higher ups that tell their employees that they can’t turn anyone away. This is my only day off & I waited for hours for absolutely nothing, & still haven’t gotten the oil changed.The people running this place really need to realize that they aren’t just in the business of customer service, they are in the business of people. If you’re not going to have time to do it today, just tell me that, and I won’t waste my time waiting. It’s incredibly simple. Instead, I get to write this review & try to find somewhere else to change my oil.
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August 2023 by Amy
Just moved to town and needed tires and oil change. They are wonderful !! Shuttle service available. Customer service is excellent . I won’t take any of our cars anywhere else! Thank you guys for helping me keep my family safer on the road !
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July 2023 by Bob Lott
Went to Tire World Auto Repair because I needed a punctured tire repaired. The staff was friendly and helpful and the time required to complete the task was quick. Will definitely return when other repairs are needed.
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July 2023 by Krys Kingcade
THANK YOU to your team. Having a flat tire can ruin someone’s day but everyone had a positive attitude, kindness, and efficiency that made it much easier. Also, the shuttle was a HUGE help for me. I was able to still go to work. Thank you again!
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July 2023 by Harrold McCracken
Very efficient service and professional staff. We needed new tires and they were able to get the ones we wanted in a couple of days, got us in to take off our winter tires and put them in individual bags so they are cleaner to store and handle. You definitely feel like the team here know their business and are individuals you can trust.
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July 2023 by Isabella DeChard
Amazing service! I showed up at the wrong location for my appointment and they were still happy to help me. Got a quick oil change and the men helping with this service were honest, upfront and kind the entire process. It was affordable and I would go back again!
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June 2023 by Kate Whitmire
Came in for an oil change and to inspect a noise I was hearing under my 4Runner. They found a major structural issue, ordered the parts and had my car back to me the next afternoon. So happy they were able to identify what I thought was a minor issue and keep my wheel assembly from potentially falling off on the freeway! Josh at the front desk was amazing in explaining what they found, answering all of my questions and showing me where the old part had failed. Top notch customer service and knowledgeable, detailed mechanics. Thank you guys, I appreciate it!