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November 2023 by Travis Johnson
I had trouble getting the right size for my stuff the property manager Bricia took one look at my boxes and got me the right size unit. Excellent service!
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October 2023 by LD Hoffman
I have rented a storage unit at this facility for years & my experience has been very positive. When I recently needed to coordinate the transfer of some belongings into my unit, the Property Manager & her staff were very accommodating of my needs and were very supportive. This is definitely a top-notch operation, in my book!
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October 2023 by Julianna Lambrecht
I highly recommend this location if you are looking for a safe place to store your belongings for any amount of time. They offer many different sizes of units to accommodate your needs, and the pricing is fair. Bricia, the employee who helped us, talked us through all the details and was happy to show us around the location.
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October 2023 by Jon Tinkler
Great customer service. Bricia is amazing and took the time to help me out today after a billing error. She really cares about those renting and wants to help them out as much as possible. Thank you so much
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August 2023 by Abel Gonzales
I talked to bricia the property manager on information about storing my belongings and she gave me a walk through. Bricia answered all of my questions and was very thorough. She kindly gave me all of the pros and cons and even followed up on my account. I would highly recommend her!
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August 2023 by Aaron Davis
Do not store your RV at this facility. I had my catalytic converter stolen while being stored. I know they can not 100% protect my property but they should have the common sense to notify the RV owners and let them know that they had many converters stolen and you should come and check to your RV. We had a trip planned showed up to use my RV and could not us it for the trip. They new the facility was hit 2 weeks prior.
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July 2023 by Jillian Lovelace
Bricia has been such a pleasure to work with! We've used this storage facility for our business for a while now and Bricia is always pleasant and helpful. We know if we ever need anything or have a problem, we don't have to worry because they always take the best care of us. They've accommodated our business needs and made our lives so easy. We love using this storage facility!!
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July 2023 by Andy James
This place is great! Real low key location with great prices and the staff are very helpful. Got me in with a discount within minutes of my inquiry. Brish is very accommodating and has a great attitude. Highly recommend this place!
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July 2023 by Jonathan Keith
Renter beware. If you store your RV on this lot, just be aware there are no security cameras in the RV yard. Numerous RVs were vandalized and their catalytic converters were stolen including ours. We received no phone call nor even an email that anything had occurred on their property. It would have been nice to have even a little heads up that RVs were subjected to vandals and that you might want to see if your vehicle was damaged. We have moved on from this place as of June 30, 2023 and will not be returning. The grounds crew does cut the grass but it goes all over your vehicle. Our lot neighbor even had their window broken by the grounds crew. Poor service and little to no support from the owners. Would not recommend.
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July 2023 by M P
Bricia was amazing. Accidentally signed for the wrong unit. Made sure I was helped. Right unit for me. Thank you so much!
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June 2023 by Tamila T.
If I could give NEGATIVE STAR RATING I would. Our flat bed trailer was stolen from there May 2023. This is a facility where you have to use a key pad to get in and there is video surveillance. Why did they not want to help when asked? Matter of fact, the Manager, Brichia, was yelling on the phone when we asked for help locating our missing property. She said among a few things that she was told not to say anything.Her, actual statement was "I had this happen before and I spoke up and got in trouble, so I was told not to say anything". That one statement alone makes me think things are stolen from there on the regular. I'm trying to warn everyone. If you value your possessions DO NOT USE THIS PLACE, THEFT, THEFT, THEFT! Your possessions are not safely kept and I'm left to wonder how someone can go in unnoticed with a key code and leave with stolen property. Just trying to help and warn other people. I would never trust a place that doesn't try to help you recover or investigate what was stolen from their lot!!!! Your property IS NOT SAFE at this facility! How is it this keeps happening??I used a generic email to post this. If the company cares and wants to reach out and actually help us they need to respond to this post and we'll be in touch. And we're reporting this to the police as well. I'll say this... it's not hard to figure out that if you're a business owner you owe your customers a sense of empathy especially when their property is stolen from your facility. But empathy is NOT what we got. We got a very strange aggressive manager who openly admits this happens there! Please take this as a warning to anyone to values their belongings. Find somewhere else that you feel is safe! It's not going to be at this facility, our expensive possession was not safe there!
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June 2023 by Kimberly Betts
Bricia at the Colorado Springs location went above and beyond for us ! We were unable to pay our storage due to several reasons and she managed to ask the buyer of our storage unit to leave our personal belongings with her so she could give to us. It was of value only to us , Photo albums of our children and grandchildren, legal documents things that were only valuable to us. We appreciate her so much bc the buyer of our storage unit would’ve probably not even thought twice to just throw it in the trash so we are so appreciative to her! She went above and beyond ! She cares about people not just doing her job. She thought beyond that and thought of us . Thank you Bricia so much !!! ?
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June 2023 by tom h
Have parked several rv's, boats here. Always easy in and out but have had theft issues of items off trailer, last issue was a solar panel got ripped off the roof and damaged the roof membrane. So unsure how secure this place is. Other reviews state fence easy to get through, so thieves just walk in and take what they want. No security in big parking yard.
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May 2023 by David Anthony
The manager there is awesome. Brecia I believe her name has been very accommodating and made it easy to transfer from one unit to another. This was very important to me as a business owner for this to be an easy process. I highly recommend going in to talk with her.
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May 2023 by Teresa
Bricia is amazing!! Everything is always clean. And she called to let me know I had left my unit unlocked. Excellent service!!!
