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March 2024 by David Shipley
Not only did my boss have to pay to send the package I had to pay when I picked it up. I've never had to do this with FedEx and FedEx is more reliable and on time. At a certain point you have to wake up and see the corporations that are destroying America
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February 2024 by Cabinets and More
Su IS THE BEST!! She takes care of the customers, offers services that other locations do not and for a reasonable price! This is the location to set as your "GO TO" place!! We have used her store for years and never left disappointed.
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February 2024 by April M.
Great store, they boxed my stuff for me and was so simple and easy with their help, very helpful employees.
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January 2024 by k
Went to print and scan, can’t even do either.
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December 2023 by Bob Andrus
Su is a great!She helped me at a fantastic price!Half of what the others wanted to charge and helped with the packaging!Grateful for her help.
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December 2023 by Mary Poppins
Had a lady named Su return my Amazon products. She gave me no receipt and I am now responsible for my order. I am not very happy about it. It’s a 50$ mistake. DO BETTER AND HIRE RESPONSIBLE PEOPLE. She very obviously did not want to do her job and continuously ignored me until I spoke up.
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October 2023 by Michelle Gower
Rudest group of people out there. Do not go to this store. They don't even do anything themselves. Everytime I've been there I see them make the customer move packages, retrieve papers from their printers on the opposite side of the store, things that aren't even for the customer. They have rolls of tape all over but won't let you use them, with no excuse mind you, you're just not welcome to it. They don't greet you just bark orders at you.... Turn up your brightness, put that here, do this, do that, take reciept. This is THE worst store in Colorado.
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July 2023 by HowTo Dan
Worst customer service ever, the old Asian women yelled at me to do her job. She refused to help me and I ended up having to go elsewhere. Go anywhere else and you'll get better service. This place should be shut down.
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May 2023 by Yvette Hudson
Very rude service. The lady in customer service ruined my whole day. I had to call and make a complaint with UPS, was on hold for 1 hour. I will never go to this location again. This is the first time I have ever had bad service at a UPS store and I send packages all the time. I noticed there are varied reviews; it would be interesting to know if there is a correlation with the race of the customer and her negative treatment of customers. Why does she still have a job? I hope she is not a part of the owners!☹️
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May 2023 by LaTonya Hudson
Very rude service. The lady in customer service ruined my whole day. I had to call and make a complaint with UPS, was on hold for 1 hour. I will never go to this location again. This is the first time I have ever had bad service at a UPS store and I send packages all the time. I noticed there are varied reviews; it would be interesting to know if there is a correlation with the race of the customer and her negative treatment of customers. Why does she still have a job? I hope she is not a part of the owners!☹️
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May 2023 by Lewis Cuthair
I keep getting spam mail from CO corporate certificates address, 4164 Austin Bluffs Parkway box 342, Colorado Springs, CO 80918.This is a scam and a notice of solicitation for your business .Colorado corporate certificates is not affiliated with any government or state agency .
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May 2023 by gary singleton
Dont use this location. owner is rude and unhelpful, fortunately i got a local UPS rep to help us hold her responsible for our damged products, but zero effort on her part. She doesnt care about customers. just avoid this location
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March 2023 by Syyanna Mitchell
Sue does an outstanding job. I have had a ups box for over a year now. When I need something printed she already has it in my mailbox by the time I arrive. When I receive a package she gives me a courtesy call and lets me know it has arrived. Very nice lady and a great business
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March 2023 by Madeline Embree
0 STARS. DO NOT TAKE YOUR PACKAGES HERE.Dropped off a very very expensive package to this location. The lady said she would take care of it and gave me my receipt. Mind you I already had a shipping label from the company I was selling to. Now my shoes have never been shipped, never scanned and now never located. Went to the store to get help and file a claim. The owner Sue was very rude and disrespectful and acted like she could never make a mistake. Although she never gave us anything other than one receipt. This woman is corrupt and is probably selling people’s possessions on her own and calling it LEGAL. Will be finding an attorney and trying to get ahold of others under the reviews who this has happened to before. This is not okay.
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March 2023 by Candy Barnes
Worst customer service. Rude. Unfriendly. Greeted me as if I was a bother that I came in theor doors. I've never experienced such an awful UPS store.
