-
March 2024 by Ben Harris
Today I went in at 2:50 to do an Amazon return and a ship something back that I had to buy shipping and postage forThey accepted my Amazon return, but I was told that the cashier or the cash register was already closed that I could not pay for postage, so what poor and horrible experience I come in 10 minutes before you close but you really can’t help me so then you should close earlier if you close at 3 PM you should be able to help your customers until 3 PM. If you can’t then close earlier now I have to go to another location .I want to close up early and go home. This isn’t the first time I’ve gone to this location sometimes they’re closed before they’re even supposed to be closed.Poor
-
February 2024 by Amanda Meldrum
Stopped by on non holiday Tuesday after they were supposed to be open. I waited for a few mins but no one ever opened the door. No sign on the door stating they were closed.
-
February 2024 by Jacob Harrington
Came by at 8:40am, over an hour after they were supposed to be open, on a non-holiday Tuesday. No one was there. Doors were still locked and lights off. No signs posted detailing the closure or reason for it being closed.
-
December 2023 by Katie Seegers
I have been coming to this store for awhile. The folks that used to work here were always so wonderful and pleasant. Over the last year there have been significant staffing changes and the new staff are unprofessional and just not pleasant or polite. Every time I walk in it feels like the employees are annoyed to be helping me.
-
October 2023 by Nancy Simpson
I was so happy to find a UPS store open on Sunday!!! I stopped in yesterday afternoon and Will helped me with my shipment. She was super efficient and so very pleasant. Thanks, Will, I'll probably see you again!
-
October 2023 by Nikki Stott
Very polite and welcoming staff. Lucky for me there was no wait and I was able to get in and out quickly. Thanks guys!
-
October 2023 by Maria Reyes
Love this UPS store!Rueben (and the rest of their team) are super helpful, and always a pleasure to work with.Thank you, Rueben, for going above and beyond to help me with my last minute HR needs. You're the best!
-
October 2023 by Jenni Deiderich
Needed to do an Amazon return and found this location, which is supposed to open at 7:30. Arrived at 7:45 to a locked door. Anyone doing business at this hour is likely in a hurry trying to get an errand done before work. The late opening is not appreciated.
-
October 2023 by Jenner Southerland
Been using this store since 2020.They used to be staffed with super friendly and helpful employees but not anymore. Looks like I need to start going to another branch.
-
July 2023 by Sharon Ragghianti
I have been a customer at this UPS store for several years. I have always had excellent customer service until recently. There are now three young women who work there who are very rude to customers and act as if they are doing you a favor by helping you, rolling their eyes with disgust if you ask a question.There are a few other customers I talked to who are very unhappy as well. We will be taking our business elsewhere if this isn't addressed. It is just as easy to be kind as to be rude.
-
June 2023 by iu sun
They have staff of young kids that don’t pay any attention to detail anything destroyed or lost they will not take accountability for , so please even if you send a piece of bubblegum add the highest insurance they have!
-
May 2023 by Angela Neuhaus
I utilize this location for Amazon returns. The process is always quick, and easy, and the staff is always courteous and eager to help. Unlike the others, UPS always supplies a receipt.
-
April 2023 by Jen
Great service and I you can drop off your Amazon returns here.
-
December 2022 by Laura Clark
Amazing customer service! Super helpful and extremely friendly. Best UPS store I've been to
-
August 2022 by Rhonda Mueller
We recently started going to this UPS Store. Wow the best one by far! Great customer service! The young men that work here are kind, respectful and happy to help customers. The first time I stopped by with a big box of packing pillows, they came out right away when they saw me get out of my car ad carried the box in. They are also ready to answer your questions. Thank you, Rhonda and Mark Mueller
