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December 2023 by Jack Bower (Special agent)
Avoid this post office .. they don't even know there own policy I was told they don't cash usps money orders and was told to go to another facility or town lol .. re train you worthless employees
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November 2023 by Ernie Sachse
The staff at this location is always friendly and efficient.
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October 2023 by Clayton Brooks
Absolute trash. The workers take ridiculously long to do anything. It’s not because they’re making sure they do the best job possible either because they constantly make mistakes. Plus they literally close 15-20 minutes before they’re suppose to constantly. Would not recommend. I drive an extra 10 minutes to a different post office .
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September 2023 by carissa Williams
I'm new to the area and I'm sitting here in my car dismayed at the fact that this postal office has the best review out of all the locations and I never got my mail forwarding together. I've been to this location several times and even purchased a box which I chose not to renew after they played so many games. I hope someone's reading these because management and front desk need attitude adjustments and accountability. It's like no one wants to do their job....I always leave more frustrated than when I came.
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July 2023 by Kim Gordji
I can’t say enough about the friendliness and kindness shown to me this morning at the post office! I had a major issue with mailing some forms and some missing information, and they were able to completely assist me and make my life so much easier! I truly appreciate their professionalism and kindness. They also were striving to make sure they kept the line moving the entire time I was there, and that they were helping me. Great examples of postal employees! Unfortunately, I didn’t get their names, but they were working this morning July 24 in the morning between 10 and 11 AM! Thank you girls you were awesome!
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July 2023 by Noah Catapano
Went in with a QR code to ship an item with a pre-purchased label. The lady said it wasn't working, and that they had the same issue the day before. I had just purchased that area the same morning prior to coming in. I was told to try a different post office. If you all have a known issue, why not correct it instead of having customers go out of their way to a second location?
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June 2023 by E
My husband and I had some mail forwarding questions, and we found the people working here to be incredibly friendly and helpful.
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June 2023 by Scott Miller
They lady who answered phone was very rude and hung up on me worst post office in America
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March 2023 by Steven H
During my visit to this post office, I found the staff to be rude and unhelpful. When I asked for assistance, they seemed annoyed and unwilling to answer my questions. They did not take the time to listen to my concerns, they were curt and dismissive.
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March 2023 by Drew M
Michelle and Jamal were very rude to me today. Failed to provide a receipt. We're not amiable at all, not agreeable on reaching a solution. If you'd like more information about my experience then please don't hesitate to reach out to me directly. Thank you
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February 2023 by Malissa
They lost TWO of my packages. Sent about a week apart. There is no excuse for this. They either stole them or aren't even bothering to search. I'm never using USPS again! Jerks!
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November 2022 by Rebecca Mae
I'm an online seller who ships daily and this post office is the most pleasant location I've used with regularity in the Springs. Seems like USPS is kind of notorious for having rude employees and just more issues in general than UPS for instance, but I've never had any problems here. Everyone here has been extremely friendly so I wanted to give them a shout out for that, since most people probably don't care to leave a review unless they're PO'd. Also, just witnessing other customers' interactions with unique circumstances and whatnot, seems like the employees are willing to go above & beyond with customer service and that's refreshing to see. Thumbs up. ?
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July 2022 by Diana Knight
I make regular (daily) trips to this USPS. Everyone who works here is friendly and helpful. Our postman who drops mail at my home is awesome and every time we’ve had missing mail, we’ve received follow up and located the package within a few days. One thing to note is that the self service machine is only open during their regular hours and not 24/7 as the website states. This is because there has been theft.
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June 2022 by Isaac Montgomery
Showed up at 1:45pm on a Monday which was not a holiday. Doors were locked and lights were off but no indication online that the facility was closed.
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June 2022 by Shelly McDonald
Every time I use this location, I always have wonderful service. Sending packages to a deployed military member is daunting but I got great help and instruction. Thanks! from a non military person.
