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March 2024 by Larisa Zhem
This place is garbage. They updated my trackingvsaying that they didn’t have an access point to drop off my package when the roads were completely cleared. When calling them to confirm my package was at their facility, I said I was going to drive down to pick up the package since there are health reasons why I needed the package sooner than later. The response I got was “we’re not allowing anybody to pick up their packages in the office” and that I needed to wait until they cone to drop it off. How much sense does that make? You are open today, you don’t want to drive any of your vehicles to drop packages off, but people can’t come and pick up their own package at the store? You guys suck!
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March 2024 by Cinthya Lopez
Besides Christmas time I haven't really had a bad experience here. Been shipping through them for years and have been content with the service here. The employees are knowledgeable and friendly and no package has ever been lost when shipping through them.
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March 2024 by The Peaks At Woodmen
Terry is our carrier and he is outstanding. Its really nice to have consistent hard working people in the community.
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December 2023 by R.J. Wogemth
Would it be too much for the Post Office on Montbello to post their lobby hours .. after driving up to that location .. getting out of the car & finding the doors locked is both rude & unnecessary .. have some consideration for the folks who work & can't be there before 5:30pm .. how in the world are we now supposed to access the P.O. Boxes at 7:15 pm on a week night .. I hear you will be raising the rates for shipping .. maybe then you will be able to afford a piece of paper & marker to post your loddy hours
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December 2023 by Andy Isaacs
They changed the lobby hours instead of open all the time to get your mail or drop off packages in the secure boxes They say they open at 6 AM now. In the past 3 weeks I've been there at 630 every other day and 8 times they were not open. I keep asking them if 6 o'clock is the correct hours and they say yes. My 30 packages a week may have to go to U yes or fedex ground this is ridiculous
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October 2023 by Judy Lehman
just want to comment on my visit today; all four clerks working today were extremely friendly and helpful, concerned about everyone's needs, knowledgeable about postal services, and made each customer feel important. katie was exceptionally helpful. thank you for the wonderful experience.
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October 2023 by Alwin Amos
Why can't y'all stay til 530? It's advertised as 530. I expect you to be open when I show up at 525 to drop pre-labelled packages off. This is also the only post office in town that has failed to scan my packages in, damaging my ebay statistics. No good.
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October 2023 by J S
Called this office at 5 to find out why my package said delivered, but unable to find it anywhere. Spoke with Xavier and put me on hold. 5:30 comes around and Click, got hung up on. This package showing delivered and cannot find it happens often with this office, it seems like they disappear. Absolute thieves, and they do nothing to help. Terrible.
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October 2023 by Mar Pwrez
I sent my package to be spress mail in 3 business day. Is now more than a month and nothing this is so sad that i pay almost 100 dollar for nothing.
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August 2023 by Lou Falzon
Mail does not show up when it should. Items seem to be delayed more than four to five days. If there was another choice I would never is usps. Call may times with not success they have no idea where my mail is. ☹️
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July 2023 by Emily Werka
Our mail lady herself is the best, but I've been expecting a package for almost 2 weeks now that should have been here in 3 days. When I went to check on it, they say it should have been delivered last week, then it was supposed to be delivered today...nothing. I have a tracking number that they can't use to find my package. I'm extremely dissatisfied with this post office location, they don't have their ducks in a row.
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July 2023 by Dustin Eades
Waited for package. As one does. They claimed several attempts at my home. Yet no camera record....hmm. must be invisible... then... I find the box to my purchase was emptied and what's was inside stolen. Then the box it's was shoved into my mailbox. Wow!! I'll be filing a claim for sure.. way to go usps! Keeping those standards high!! Thieves!!
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July 2023 by D.R.K
I have been using this post office since I moved to the area in 2015. Friendly professional staff, clean facility, 100% successful delivery on all packages I have dropped off for my e-commerce business. Very thankful for this post office!
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June 2023 by mARY jANSSEN
Just wanted to say how awesome Xavier was on the phone. Very helpful and answered all questions. Could not get anyone to pick up phone at Prospect office for days. They need to get their stuff together!!! Thanks so much Xavier!!! You need a pay raise!! :):)
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May 2023 by Random C.
Wow what disgusting phone service. I would never use the post office for anything except to get an ID. I dont know any other reason anyone would.
