-
November 2023 by Amanda Lockwood
Nasty human beings work here. I called for information on a return label that has to be printed out and they said “we cannot help you further.” Then hung up. Work on your customer service or find a new job if you hate it that much.
-
July 2023 by Christine Matsu
Great location, rudest woman behind the counter. I’d rather pay extra to ship UPS than deal with this gorgon knockoff.
-
March 2023 by Death2PC
Inasmuch as the size and location is great - which speaks to ease and convenience, this one woman who is always there and is apparently the manager is about as friendly and helpful as a rattlesnake.I now avoid this place like the plague.
-
February 2023 by Kelley Richardson
This is the best post office. All employees are nice, friendly and they are always willing to help you and you never have to wait in a line.
-
December 2022 by DARLENE HIXON
I do a ton of shipping, especially every fall, and I ALWAYS use Rockrimmon Postal Services. They are incredibly friendly, knowledgeable, trustworthy and efficient! Plus, they keep a great supply of packing materials.
-
October 2022 by deirdre
i had my box on the scale , and the worker took it off and said she was going to take the person behind me! granted, they were checking their boxes in, but they had many boxes. i left for briargate postal service and i will never go here again.
-
September 2022 by Alexis C.
employees here are extremely rude, Don't waste your time at this location. Store needs to update house of operation as well
-
February 2022 by Catherine W
This place has weird vibes. And one or two of the workers seem rude at times and even bummed they had to deal with you.. And when health guidance says it's adviced to wear a mask inside whether vaxxed or not for now, you think they could follow along with a lot of businesses and at least do that. The regular post office on Centential is more professional by far and friendlier.
-
January 2022 by Katy Falko
Mean girl experienceHaven’t used the post office in quite some time for just stamps. Thought I was doing the right thing by bringing in an envelope that read “extra postage may be required” for Christmas cards. Silly me for trying to do the “right thing.” Turns out, it required the regular postage. The conversation turned condescending towards me and my knowledge of postage. The mean girl then continued to mock me with a co worker and a customer. Kudos to you USPS! We truly need this mean girl stuff right now and you’re running par for the course during the holidays. Well done. ?????? Merry Christmas by the way, or does that offend you?
-
January 2022 by Jenni Rosenberg
I had the worst experience here. I received an alert for an "attempted delivery" only to discover no one actually tried to deliver my package. I spent over 3 hours trying to reach a resolution when I was treated very rudely by an employee by the name of Roseann. She told me my package was too large to deliver and I needed to pick it up. I explained that I ordered this to be delivered since I don't have a vehicle that would be able to take the package, and she insisted there was no other way this could be done. She placed me on hold for over ten minutes before the Manager, Jamal, got on the phone and said the same thing. Only he told me that the package was in multiple boxes. I had to rent a truck and when I went to USPS to pick up my package, I was floored to discover that the "excessively large package" wasn't actually that large at all. It was about 5 feet tall and 6 inches wide and in one box. Not multiple boxes the way he previously mentioned. I was able to carry the package myself. While I was waiting, another middle- aged employee was overheard complaining very loudly about other customers to the customer she was assisting. This was the worst experience and every single person working yesterday was unbelievably rude and probably shouldn't be working in customer service.
-
December 2021 by L Kraemer
I have been using Rockrimmon Postal Services for years. Ron always remembers me and greets me by name. He works hard to hire reliable staff and they have always been friendly and efficient. It's like any other post office, some people have more to mail than others, and some people have questions that need to be answered. We all need to be patient with each other....
-
December 2021 by Rob Redfield
We've used this postal service for 20+ years and always had terrific service; the owner is very kind. We were there 2 days ago when a woman and her two teenagers did not want to wait in line like everyone else. They got mad but were treated respectfully. Now the 3 of them apparently all posted one star reviews for this business. In this day and age, you don't like something so you try to "cancel it."And that is a shame.
-
December 2021 by Caz Oswald
Super friendly staff, they always make sure to discuss options so I get the best bang for my buck. I will go here before anywhere else. Rarely have any line, but when they do, moves fast. Nice selection of cards and gifts.
-
December 2021 by Stephanie Zimmerman
Fantastic, friendly and knowledgeable service. Affordable rates, awesome location and hours! Ron was a sharp shooter - even first thing in the morning!- gotta love that!Definitely recommend and will use again!
-
December 2021 by Joan Johnson
Hats off to this awesome group of employees!! They are always so friendly and ready to help me with all my questions. I sure appreciate each and everyone that works there. Thank you for always being ready to help. I sure appreciate you all!!! Thank you, Joan
