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January 2024 by Tanner Jones
You need an appointment for more stars.
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December 2023 by James Parkinson
Went to Wells Fargo today and Ms Erica B. assisted me in closing a savings acct and reviewed my other accounts to make sure I was getting all my benefits for being a long time customer. Ms Erica provided 5 Star Service - Thanks Wells Fargo
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December 2023 by Walter A
Was able to get and take care of my business with a single issue and very quickly. The staff was friendly and accommodating. Great place.
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October 2023 by Jordan Steel
Everything is closed on Saturdays. Inside and the drive through. Basically impossible for a working person to have access to the bank.
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July 2023 by Jonas Nazaruk
Change your Google hours!Closed on Saturdays Indefinitely
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August 2022 by Ryan Shuster
Literally deleted my last one star review just so I could review again. Not only do they give me a different answer every week regarding their new policies but I came in with a check on Saturday to cash and deposit and they said “sorry, since your wife’s name is here too you have to have her signature on the check unless you have a joint account then you’d be fine” no worries. I get it. Come back with her signature Monday and they say “oh no sorry since you don’t have a joint account she HAS to be HERE IN PERSON” when I explained that’s literally impossible because of our schedules he just said sorry, when i asked why i was told something different on Saturday he said he probably was talking about a different policy. I PROMISE you he wasn’t. I know what i ask :/ This bank is seriously so confusing and I waste so much time and gas with how many different answers I get.
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September 2021 by Osiris Cruze
These humans never answer the phone, someone "bankers at this branch " aren't ever available to perform this ?☎️activity. Someone(customer) is always yelling or complaining at the staff when I come in person. Guess they manage to get their customers angry, I've heard things like deposits not showing on people's bank accounts to money missing?? I am new so I don't think I will be sticking around
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June 2021 by John Sterner
Not doing auto loans, nothing in the business loan department, virtue signaling and my financial advisor left. Guess that's a sign to move on to another bank.
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April 2021 by Fernando Chavez
Alexandra in the drive thru is excellent and always provides amazing customer service! She is extremely helpful and pleasant to work with. I will continue to come back and bank with you guys!!
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January 2021 by Katelyn Smith
I love this bank! There’s a closer one to my house but I drive a little further so I can go here. Not only does Marilyn always recognize me, she remembers that my daughter asks for a lollipop and now I don’t even ask for it because she has one ready to give. Everyone here is so kind and helpful, especially Marilyn.
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August 2020 by Chris Parker
Shiane, the banker I worked with today to wire some money, was incredibly friendly and knowledgeable. She was able to fit my impromptu arrival in to her schedule, which saved me an additional trip the next day. Fantastic customer service!
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August 2020 by Beach Time
I do not have an account at Wells Fargo but I spoke with the location manager for the Research and Union location in Colorado Springs today. She was incredibly helpful and researched a question I had and called me back incredibly fast with a response.
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July 2020 by Mike McGregor
Atm is a piece of junk wouldn't accept my check for deposit
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April 2020 by Angie
They Advertise on their website 5.49% on a personal loan. After you fill out the application they present you with a 16% interest rate based on credit score, loan amount and more. My credit rating is 813. Wells Fargo is a waste of my time
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April 2019 by Paul Aragon
Stephanie Ross advise me a year ago on how to improve my credit score. As of today, thanks to Steph my credit score has jumped nearly 100 points. Thanks Stephanie
