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March 2024 by Michael Nicewonger
Super friendly staff.
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December 2023 by Wendy Mills
The managers at this William Sonoma location are just plain rude. And I have encountered this issue with not one but two different individuals. Great product - poorly chosen management
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October 2023 by Debby Sorbel
The products are great!! Checked out and the cashier didn't even ask or offer a bag. I know customer service is lacking in some stores... But this shouldn't be one of them. ?
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August 2023 by Adam B
Typical WS experience, great service and selection means you always find something that you never knew how you lived without it!
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May 2023 by Teresa
I give a ONE star to Sara at the counter who "ignored me". I'm giving her co-worker "FIVE" stars, (long blonde hair, nice smile, shorter lady) who asked Sara,... "Did you hear what she (me) was looking for"? Sara replied "No, I didn't, I'm very good at ignoring people". The boldness to make a statement such as that with your OUTSIDE voice, working in whats suppose to be a "Customer oriented" atmosphere is so unprofessional, it blew my mind! Which is why I left without purchasing anything.
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May 2023 by Jamie Lyn
We had an amazing experience here because of the store manager, Cheri.We've been in several times looking at a set of All-Clad pots and pans. It's a big purchase, so we had many questions each time we've been in. Cheri has been patient and answered them all.She's brought out pieces that weren't originally on the floor to show us. She's knowledgeable, and remembers us every time we come in.She's excellent at customer service, and makes you feel welcomed.Thank you, Cheri!
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May 2023 by Angaline
I give a ONE star to Sara at the counter who "ignored me". I'm giving her co-worker "FIVE" stars, (long blonde hair, nice smile, shorter lady) who asked Sara,... "Did you hear what she (me) was looking for"? Sara replied "No, I didn't, I'm very good at ignoring people". The boldness to make a statement such as that with your OUTSIDE voice, working in whats suppose to be a "Customer oriented" atmosphere is so unprofessional, it blew my mind! Which is why I left without purchasing anything.
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April 2023 by Kristy Driessen
Told shipping could not be refunded on defective item I ordered online but returned to store by manager Melissa. She didn't mark the item as defective in computer so she could but it back on shelf. Make sure to thoroughly check items purchased at this store. She explained that when she returns something she doesn't expect a refund on shipping, disregarding the fact that the item was defective. This is inexcusable for a big corporation.
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December 2022 by Maria Ramos
Always the best quality and service, friendly employees and I love going to this small, quaint store.
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November 2022 by JJ Ray
Cute holiday food, plates, and decor. Your holidays are covered to the smallest detail here. Staff was helpful when I looked for something specific.
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July 2022 by Natalie W.
Love this store! Everything a cook might want or need all in one place where the staff always make sure you are assisted in any way you might need.
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May 2022 by Ashley Allen
I bought $15 wine glasses, so far 3 broke very cheap product. Don’t waste your money!
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February 2022 by Roger Plank
Lots of choices, good customer service and a very pleasant shopping experience. A little pricey but I knew that going in.
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January 2022 by K B
I like this store, generally. My problem is I was recently in and the cashier asked if I wanted to donate to St. Jude's. I said no, not today. Somehow, some way, she added a $50 donation to my purchase. I noticed and asked her to please remove it and she got a little short with me. Maybe it was an accident? I don't know, but it rubbed me the wrong way.
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January 2022 by Julie Zachar
I bought some gifts online and when i looked at my cc bill the charge was $99 more than the items i purchased???!!! So when i looked into it i realized that they charged me for some membership?!?! So i called customer service to tell them that i did not purchase this membership charge nor did i want it!!! They would not take it off of my cc….they were very rude and difficult ….not customer centric at all!!! Especially after laying off all of their holiday help early!!! VERY DISAPPOINTED!!!!
