The Bank of America Financial Center in Cherry Creek offers friendly and helpful staff, with customers often praising the courteous service from employees like Alexis, Gabriella, and Jerry. Despite some negative reviews about parking, visitors find the bank efficient, especially during late morning hours when only a few staff members are working, making visits quick and smooth. The bank has taken proactive steps to ensure safety, including enhanced cleaning following CDC guidelines and adhering to local restrictions on client capacity. To accommodate these measures, hours may be temporarily modified, and customers are encouraged to check online or via the mobile app for current hours and services. Overall, the bank provides a positive experience with clear communication and attentive service, making it a surprisingly nice place for banking needs.
Unable to support simple issues and cannot point you to the direction of support.
July 2026
Chance was very helpful. He is knowledgeable, personable, and provided exceptional service. He made a tedious process quick and painless.
April 2026
Went in as a personal banker with BOA to get change from larger bills and they refused the request because we were breaking change for a business we work for…….. but wouldn’t break the change regardless of us banking with them LOL
