This branch in particular offers really horrible customer service. It’s not typical of Chase and I find it surprising. The branch manager does not seem to care about customer concerns. I haven’t had one friendly encounter here and it’s the closest branch to me.
November 2023
They deserved zero stars, they have their own policies separated from JPMorgan group, love chase bank but this branch is garbage
August 2022
Like most Chase locations, the service is terrible. People are friendly. But be prepared to stand there for at least 20 minutes when there's only one customer ahead of you. Tellers will stand there and chat like they have all freaking day. And I guess they do...