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December 2023 by A V
SCAM ALERT - this is a gas station with a budget truck and are renting via the budget website. Budget has also been notified. Truck was filthy at pickup, with 1/4 tank of gas. Merchant was notified of gas at rental stated it's ok to return with 1/4 tank, obviously it's moving day, so I had to take the truck. I returned the truck same day, after 50 miles and small refill to return truck to 1/4 tank. At return, I was not given a receipt, clerk stated everything is "in the system" and no receipt is given. When I check my CC statement, I was overcharged by $150, for gas. I returned to the store, spoke with the same clerk, he confirmed it was an error, and provided manager RJ's phone. After speaking with RJ and texting, he stated it would be fixed. It was not and RJ no longer was returning calls or text. I believe this is a SCAM that they work, it was a polished act to get people like me.
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May 2023 by Shawna Klein
I honestly don't have any idea why this place is so highly rated at 3 stars, it should have zero stars. We have been trying to contact this place for 2 days and no response. Send a person over there and while the location is OPEN, there is NOBODY THERE. Zero stars. This place is horrible. Don't book with budget.
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May 2023 by Kyler Brown
This is a gas station location. There is not a separate window for the truck rentals. The only customer working that day was able to get me on the phone with his supervisor who was able to get me out of there in under an hour. Customer service seems to have improved but I would not recommend this location if they are busy.
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May 2021 by Tina M Mese
Not happy with the reservation and nobody seemed to know what was going on and we had to wait 3 hours for the truck after driving 2 hours to get there!
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March 2021 by Matt Metzger
Cheap price for truck rental and no issues with the truck, but terrible customer service at this location. Reserved a truck and 3 dozen furniture pads, no pads were there at pickup, and it took almost an hour of waiting to get the keys for pickup. Very inconvenient and expensive to have to make a last minute run to Home Depot before moving to buy furniture pads that were reserved but not available with no warning.
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May 2020 by Veronica Montoya
This location helps its community. Businesses that are compassionate deserve all the business!
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March 2020 by Elizabeth W
Great customer service, easy online booking!