Charles Schwab is a renowned discount online brokerage that provides excellent customer service and a convenient banking experience. The company has a local office that customers praise for its helpful staff and efficient service. Despite being primarily an online platform, Charles Schwab offers a range of banking services, including checking, savings, and investment accounts, with competitive interest rates and features like ATM fee reimbursements. Customers highlight the user-friendly website, which allows them to manage their accounts, execute trades, and communicate with the company independently. Additionally, the company's investment services are well-regarded, with clients noting the ability to deposit checks directly into their investment accounts. Overall, Charles Schwab is praised for its exceptional customer service, with employees going above and beyond to assist clients, even in matters outside the company's core offerings. Customers appreciate the seamless experience and the company's commitment to providing a high-quality financial services experience.
Prompt, simple, detailed and unhurried customer service
November 2023
Schwab really upgraded their presence in Cherry Creek! It's worth finding an excuse to stop in and check it out.
September 2023
I was with AMERITRADE and got taken over by schwab. Had issue, young boy was not helpful so i called back and got answers i needed. Tried to log in today 9/6 and got "call this #" and was told i would have to go to branch to have account unlocked. So now i will go and get unlocked and yes, remove money from schwab.
