Chase Bank is known for its friendly and helpful staff who provide excellent customer service. Customers often mention staff members like Ryan Goodwin, Jessica, Jody, and Evan, highlighting their patience, kindness, and professionalism. Ryan made new account holders feel comfortable and well taken care of from the start. Jessica and Jody are appreciated for their conscientiousness and ability to make banking experiences stress-free, with Jody especially noted for noticing the little details that made a difference. Evan, a branch manager, demonstrated exceptional problem-solving skills by finding creative solutions to complex issues, such as transferring large sums of money under strict limits, even when customers are out of the country. Overall, customers feel confident and valued when banking at this branch, with many expressing satisfaction with the quick, expert service and the willingness of staff to go above and beyond to assist with their needs. The staff's professionalism and dedication create a positive banking experience, making this branch a trusted choice for many clients.
Employees have always been nice, but the lobby fir the ATM is always locked when I need to get money after hours.
February 2025
Ryan Goodwin , opened my account today with patience and kindness very welcoming made you feel comfortable he knew what he was doing right away I highly recommend him thanks Ryan Goodwin
June 2024
You guys need to update the hours your open on this. A large amount of customers show up here on Saturdays thinking you’re open because this says so. C’mon!
