Came in multiple times in the same week to see a notary and was told this was something they could do but to come back each time. After the 3rd I was simply told they were too busy to help and that the notary would be off. Quite frustrating as it is something that would have taken 5min.
September 2023
Horrible customer service. I called to ask to be removed from their email list over 10 yrs since being a Chase customer. Agent was truly mean - sarcastic, hateful.
September 2023
Terrible service there holding my check because in 2023 they can’t do a simple phone verification for a deposited check not even in person ….now I have to wait ten days
