So why I opened an account where they are closed on weekends and outside atm is not working, I will never know! Other customers have been complaining about atm out of order for over 2.5 yes. I think I will withdraw my money and go back to US Bank or Key Bank!
April 2026
They apparently don’t honor their own checks, even when the check is written out to a minor. I had my daughter’s birth certificate, my SS card and ID and they said it wasn’t able to be cashed. My daughter doesn’t have an ID, they’re fraudulently holding money. What kind of bank does business like this?
February 2026
I guess I’m not saying anything that a 1.9 star score doesn’t already tell you. But this is hands down the worst chase location. From the rude and incompetent staff to constant ATM issues. Other locations have it way more together.
