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January 2024 by Martha Cervantes
ATM never works at this location, don’t waste your time
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January 2024 by Elvia Navarrete
This bank is almost never open on weekends and the ATM outside is broken every time I go. The main door will not have the cash card. They need to work on it or close it indefinitely. It's 3 minutes from home and I always have to go to another bank
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November 2023 by Rachael Krell
ATM is broken!
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September 2023 by Rebekah Davignon
Drive up ATM never works, also inside ATM will not unlock with card.
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August 2023 by Mark
Closed? Stopped by at 4:15 and they were closed. New hours posted by the door have a closing time of 5. The website also has a closing time of 5.
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June 2023 by Abigael Froeich
The drive up ATM NEVER WORKS! Pretty sure it has never worked for me in 3.5 years since moving over here. Now the door doesn’t unlock with your card and I’m stuck going and paying $4 atm fees or taking a 20 min round trip drive. Get it together, seriously.
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June 2023 by Stephen Kermode
Sure hope you don't have a m-f job. Because good luck using this bank if you do, waste of time.
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May 2023 by Austin Sullivan
ATM doesn’t work. Hasn’t worked in over a year. They know it and won’t fix it.
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April 2023 by Frankie Perez
ATM !!! Does not work !!! It’s been like that for more than a year… if you tell the tellers they just don’t care.
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April 2023 by Eric Kaufmann
Literally the most pointless chase branch I have ever been too ?The atms work just as much as the employees and let me tell you how I have never been able to withdraw or deposit cash at their atm, so yes your assumption is right! Their employees don’t do anything at all!!This branches atms are just as ghetto as their employees who run that dump of branch ????????
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December 2022 by Brian Cook
I have been to this particular location 3-4 times attempting to withdrawal cash from their atm since June 2021. Not once have I been able to withdrawal cash from the drive thru atm. Do not come here if you are attempting to get cash outside of business hours.
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November 2022 by Liberty Kinney
Absolutely terrible customer service. Young Hispanic teller has an attitude every single time I've been to this location. It's the closet to my house. I honestly am appalled the way this young girl acted towards me. How she talked to me and treated me as if I wasn't nothing but dirt underneath her shoes. She got mad because I i filled the deposit slip out incorrectly. I then filled out a new one and again became angry because I wrote my own deposit slip because she had to rewrite my account number. I asked about money orders and which I found out Chase Bank charges $5 for a money order your own bank charges you $5 to get a money order that's insanity I am so disappointed. I'm new to having a bank account so I don't know everything but to be treated like that every single time that I go into this branch is absolutely unacceptable. She needs to be fired and then taught real customer service skills.
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October 2022 by Jose Chema Alvarado
This is the worst Chase, atm has being broken for two months, won’t take deposit, and always dirty
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June 2022 by Tom Penny
Can't even unlock your account without a Banker and they don't even have any bankers. Literally need to make an appointment just to unlock your account. Ridiculous.
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April 2022 by Nathaniel Mutka
Does the drive through ATM ever work? In the last year I've been able to use it maybe twice.
