Zing Credit Union is a financial institution that has received mixed reviews from its customers. While some customers have had positive experiences, others have expressed frustration with the credit union's policies and services. One customer praised the staff at Zing, particularly Alexxia and Taylor Fricke, for their excellent customer service. They noted that the staff was helpful, patient, and explained everything clearly, making the experience easy for new customers. Another customer appreciated the assistance they received from Brenda when obtaining a loan. However, some customers have had less positive experiences. One customer expressed frustration with the credit union's limits on money transfers and payments, which they felt were not communicated clearly. They also noted that the credit union was not particularly business-friendly and lacked the ability to quickly resolve issues, such as exceeding their account limits. Another customer disliked the name "Zing Credit Union," finding it to be "childish" and an "embarrassment." Overall, Zing Credit Union seems to have a mixed reputation, with some customers praising the staff and their assistance, while others have experienced frustrations with the credit union's policies and services. The credit union may need to improve its communication and flexibility, especially for its business customers, to better meet the needs of its diverse clientele.
Isabel Padilla and Vanessa Sailas the tellers at the Zing Credit Union on 10 Federal went out of their way to help me with my financial issues they were professional and polite Thank you!
May 2026
Branch manager Vanessa Sailas went above and beyond her job to help with my banking needs. All the staff is more than accommodating and has a friendly and prompt atmosphere. Thank you again for all your help today!
May 2026
Hard to get into the parking lot on federal always short staffed and their bill pay system is awful I do still bank with them with all of that being said