Worst customer service I’ve ever encountered. Karen is nice but everyone else will scream at you for asking a question. They are always short-staffed and use it as an excuse to be extremely rude. Come in if you want to be yelled at.
Called to ask for a wheel bearing check. Was told it was a whole day affair for literally popping a car on a lift, and checking for play in the wheels for the bearings. Crackpot shop, do not go here.
I want to thank everyone at Firestone for going above and beyond. They made a mistake, and took ownership of the mistake, and fixed it with no hassle. Special thanks to Chris, the manager for stepping up. I will definitely be returning there for my car's future needs. Thanks!
Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. We are dedicated to delivering the service and attention your car deserves to keep it running newer longer.