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January 2024 by Michelle A.
I always find their newest pieces here and I like that it has the H&M Home on the third floor. First floor is their intimates, jewelry, new clothes, sports pieces and their sale. Second floor is their Divided line which is targeted more towards the younger crowd. I enjoy how big the H&M is however I gave it a 4 due to location and small Sale section. There is construction right in front of it which makes it hard to locate or find parking as it is downtown. Their sale selection is so small I go through it in less than 5 minutes. The service is always good and I have never had an issue with check out. When it comes to the value, the pieces are affordable and nice.
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November 2023 by Anthony Curiel
Amazing store
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October 2023 by Sarah A.
This is a pretty large H and M. It does get very busy based on its location in the city but if you are already around, it's worth a shot. This is downtown with no dedicated parking. You can always hop on the free shuttles that go up and down 16th street mall if you need better access to your vehicle or go head to the store. They have a similar selection to the Cherry Creek H&M but I do see that this one does sometimes have a slightly different variety. The service is good but because it's busy there's a lot going on. Be sure to check out the sale section which is where there's always a great deal.
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September 2023 by Lindsey Orso
We walked in at 6:50pm and no one at the front said a word to us about them closing. We let our 1 year old walk all the way up the steps to the kids level which obviously takes time just for us to get up there and them tell us they were closing. When leaving the manager had all the doors locked but 1 and told us to exit. When I tried to voice the issue he literally pointed to the hours of operation. I told him it’s just common courtesy to tell guests who walk in at closing to let them know. And he just fake smiled and said in a very condescending tone “well you have a nice night”. And honestly what store closes in a populated area at 7pm? I know your staff will all just laugh at this but I hope others read this and consider this before going.
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September 2023 by shoug als
closed at 7 even though it clearly says 8 in bold on the door.
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September 2023 by Nathalia Santos
This is the most organized H&M i’ve ever been to. The staff is so kind and helpful.
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September 2023 by Jj Dd
Employee named Nathalia best customer service. I look forward to coming here again
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July 2023 by Mano W
People already standing in line to get into the store before opening. Clean store. Staff are scared to smile at customers.
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July 2023 by Dolores Santos
Super organize store! Love the customer service.
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June 2023 by Melissa Shrader
Great prices, fun fashion. We always find something we can't leave behind.
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April 2023 by Max
Found what I was looking for easily and quickly. Waited up stairs at the register for a while as employees walked by looking at me saying nothing.eventually having to go downstairs, a heads up would have been nice but otherwise it was good. Staff seemed friendly at checkout
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March 2023 by Hillary Nesary
Store was very clean and had a great selection
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February 2023 by Claudionor Felipe
Night shift staff feb 17/2023 so not prepared! Store opened and as soon as i got in they sort of telling me/counting down the closing minutes! Not welcoming at all!
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February 2023 by Simon Haugland
This is probably my favorite H&M store thus far. The clothing selection was excellent, and the staff was super friendly and helpful.
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February 2023 by J Choksi
Good selection. Good fit. Great service.
