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March 2024 by angeltiny huynh
The worst experience at a shopping mall, negative star, they don’t like what they do so don’t have to be there, ask for a couple pair of shoes and the lady brought that with attitudes and tired . If you don’t want to work , just stay home and sleep
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October 2023 by D
Kendra & Ella were plenty of help in my search for new shoes! Left with exactly what I came looking for.
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May 2023 by Curtis
Looked all over the mall for good shoes and finally found a awesome spot!!! Christian, I hope I got your name right because that man needs a raise 11/10 customer service and really dope positive attitude that rubs off on ya!
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September 2022 by Wyatt Gaulke
Christian is the man. Was very helpful and super patient with helping me out. Can’t recommend enough. Will be coming back.
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May 2022 by Asia Merrill
So kind! They threw in a care kit with my Birkenstocks that was originally $15. Not sure why, but it was great! They were super nice and patient as well :)))
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February 2022 by Scarface G
I bought a t-shirt Def Leppard tye dye. Staff were nice and helpful.
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November 2021 by adriana dorman
Christian gave the best customer service of my life! He truly has a gift with people. He not only helped me, but saved my life. I would not be where I am today without his help!! Needs a raise!!! God bless America and Christian at Journeys in the cherry creek mall
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October 2021 by scott pesner (Road Trip Pastor)
I didn't get his name, but assistant manager was awesome and helpful
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August 2021 by Dana W.
I came in last week to get the same $60 Rainbow flip flops I always get, I asked for a large and went on my way as I never try them on. I get home wear them and as they start to stretch out a little, I realize she gave me an XL and now I can't return them. I'm truly so mad about this. On a different note, when I did ask to try on a pair of Birkenstocks, she brings out a pair of tennis shoes and multiple socks as well??? They're pushy marketing is a little bit extreme and ridiculous. I told her multiple times I did not want to try on the flowered print tennis shoes and she still asked me if I wanted the tennis shoes and socks when I was checking out after asking a few times while I was trying in the Birks. Please don't harass customers like that. I will never ever step foot in here again and will strictly order my shoes online, so that I know that I leave with the correct pair.
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March 2021 by Henry Von Thun
The staff was super friendly and helpful
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January 2021 by Dee Khaliffaa
Staff here are great! Came from Chicago to get a pair of boots called so many other stores to hold the boots for me as they were a surprise not one store in colorado did except for this place & they were last in stock! Great customer service!
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August 2020 by Kay Powell
I haven't purchased shoes from Journeys in at least 10 years. Now I've purchased 2 pairs in 2 months due to J's customer service. I cant walk into this store without purchasing from him. Thanks for always taking care of me J.
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July 2020 by Andi Mint
Grace was amazing and really made us feel welcome. Will come again!!
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January 2020 by lemac 420
They sell fake timberlands be careful
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July 2019 by Mike Taylor
Great store will come again