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September 2023 by Brandon A
wish i could give no stars the alleged manager Keiko wouldn't cash a check issued by "key bank" instead she called the person who issued the check and made myself and her look like a moron. go anywhere else still have no idea why they would call someone with out permission. unethical and illegal.
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December 2022 by gage perciful
I would rather get cancer than further my banking experience with these thievesThe ignorant old woman that dealt with my issue could acknowledge I had been falsely overdrafted but couldn't explain why or even resolve moving forward.
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September 2022 by Dmitrii Raison
I had a great experience working with Anna Yezubenko. She is a true professional. She was helping us with a personal and business loans. She speaks Russian and English which was very helpful during our transactions. We've tried other bankers in other branches and decided to stay with her after one friend referred her to us. Thank you very much Anna!!!!
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September 2022 by Offical Ryan G
Chris McNally sqeezed me in last second was very polite and efficient... good job Chris!!
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August 2022 by Christian B.
When I come here the service is always on point. Fast, friendly tellers willing to go above and beyond in helping to figure out some issues I've been having. When I enter through the front door, there is always somebody there to greet me. I also like the look of this bank. It has a classic bank look and not just some unit in a stripmall.
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June 2022 by Aventuras de Elidia
Javier was helpful with online banking problems. He was super patient and did everything he could to make sure I was taken care of. I recommend him for any banking needs
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February 2022 by Genesis Mangone
Christopher was very nice and helped me out a lot and taught me about the perks this bank has and how you could benefit from this bank. I give this place a 10/10 for banking everyone in the building was super nice and welcoming thank you for your services today!
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December 2021 by Allen Wong
Friendly and helpful. Went in there, and was helped by a gentleman named Juan. Not only did he set me up with a better account, but called me the following day after ordering checks for me. Courteous and professional!
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November 2021 by Allen W
Friendly and helpful. Went in there, and was helped by a gentleman named Juan. Not only did he set me up with a better account, but called me the following day after ordering checks for me. Courteous and professional!
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November 2020 by Lori Formanek
Comfortable confident tellers. Very patient and attentive with me.
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August 2020 by Brensen Garcia
All the staff are extremely friendly and are efficiently helpful. I truly haven't had such a fantastic experience with any other bank. Even of the same company.
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June 2020 by NL C
Elizabeth has provided great customer service and support since the opening of my account. She definitely goes above and beyond!!
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July 2019 by mike maurer
I had an issue with my old bank BOA, which was not my fault, instead of turning me away, they worked with me to clear up my banking history In order to open account, Lena and the branch manger, Keiko, have been available and provided top notch customer service, most banks would of just said sorry and sent me on my way! I will go to them for all my banking needs, refinancing , personal and business. it's refreshing to not just be another number!!!
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June 2019 by Andy B.
Key Bank is the worst possible bank out there. They don't honor promotions, they have hidden fees and the customer service is just a run around. Beware of key bank, I would highly suggest banking elsewhere.
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April 2019 by Katie Knull
Ms. Ffrench is quite possibly the most friendly and personable teller I've had the pleasure of meeting. Thanks for the outstanding customer service!
