Cyan made my jean shopping experience comfortable and enjoyable. I came in stumped on where to start, my current denim was no longer working for me. Cyan jumped in, offered help, and guided me to find 2 new pairs that I felt great in. Thank you so much for your help, I am so grateful.
September 2022
They are so rude at this location. Won’t greet or assist you. Went up to the register to buy a couple of things and the woman acted so put upon and snappy. It made things very uncomfortable and it was unprovoked and unnecessary.
May 2022
Courtney is the kindest and will go the extra mile to help you find what you need. I had a defective pair of jeans that I was sad to lose and she did everything she could to help me find a new pair. I sadly didn’t find a replacement in the store but her help alone is what keeps me shopping at madewell.