Nu Car Rentals
Car RentalHours:
18121 E 81st Ave, Denver CO 80022 Hours
About Nu Car Rentals
Nu Car Rentals at Denver International Airport offers a generally positive rental experience with friendly and helpful staff. Customers appreciate the smooth and straightforward process of renting vehicles, often describing check-in as quick and easy once at the counter. The cars provided are typically new and spotless, and the pricing is transparent with no attempts to upsell, sometimes even encouraging the use of personal insurance. The location is slightly distant from the airport, but the shuttle service, marked with the NU Car Rental logo, efficiently transports travelers from the airport to the rental site. Customer service is a highlight, with staff going above and beyond to assist. Notably, there are stories of shuttle drivers and team members quickly and kindly returning lost items like phones, which significantly enhances the customer experience. Despite these positives, some customers mention longer wait times at the check-in counter due to staffing shortages, especially during busy periods, and a mistake in vehicle size where a mid-size car was replaced with a large SUV, which was less convenient for parking. Overall, Nu Car Rentals is appreciated for its friendly service, smooth process, and well-maintained vehicles, though improvements in staffing could help reduce wait times. The staff’s willingness to help and the quality of the vehicles make it a reliable choice for travelers needing rental cars at Denver Airport.
Most Recent Reviews
March 2026
I booked the wrong dates (on booking.com) but Michelle just told me to cancel and rebook and got me going right away. Fast, friendly service. Not a long wait at all despite a good volume of people coming through.
March 2026
The only complaint I have is that I wanted a mid size car and was given a suburban! It was like driving a tank. Anything that needs cameras mounted to help with parking is too big! They had no other vehicles to give me even though I reserved online. Staff were nice.
February 2026
Had a great experience. The price was exactly as quoted. No attempt to upsell. Actually suggested I use my own insurance. Car was new and spotless. Only criticism is they needed more agents on staff for check in. Had to wait about 40 mins in line with a prepaid reservation.
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