Thrifty Car Rental
Car RentalHours:
23520 E 78th Ave, Denver CO 80249 Hours
About Thrifty Car Rental
Thrifty Car Rental at Denver International Airport offers unbeatable rental car deals and a huge selection of vehicles, with opportunities to spend less through prepayment and debit card use. However, customer experiences with efficiency vary significantly. The location frequently suffers from long waits and overcrowding, with lines sometimes extremely long even during late hours. Many customers report issues with the reservation system, where mobile confirmations may not be recognized, leading to further delays and the need to re-enter information. Vehicle availability can be inconsistent, with customers often finding their reserved car size unavailable and being offered upgrades, sometimes for an extra cost. While the self-checkout online function is praised for allowing some to bypass the front desk, the in-person process is often slow, with requests for more registers to be open. The service from agents is mixed, described by some as friendly and kind, even resulting in complimentary upgrades, while others find staff unhelpful. The car drop-off process can also be a point of frustration. Despite the potential for good value, the experience frequently requires patience due to operational delays.
Most Recent Reviews
July 2026
Airport shuttle was infrequent and the customer service line was long and slow. We spent a long time waiting. Our car was great and our overall experience was good.
July 2026
Agent was rude and unhelpful when trying to find the right premium class vehicle that I had reserved.
July 2026
Thrifty Car Rental...absolutely AMAZING! No lines. More then one person helping customers. Prices on the rentals were awesome. Rental my daughter and I got was the Kia K4 2026, beautiful car!!! Definitely recommended to EVERYONE ♥
More Comments(599)
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