Quick Lane at Freeway Ford is highly praised for its excellent customer service and reliable vehicle care. Customers appreciate how staff go out of their way to accommodate their needs, often providing quick and efficient service. The team, including the service manager and front desk staff, is described as helpful, attentive, and caring. Services such as oil changes, tire rotations, and warranty work are performed promptly and to satisfaction. One customer was especially impressed after receiving a free repair for a canister purge valve and appreciated the fast response when their diesel filters froze in cold weather. Overall, Quick Lane is seen as a trustworthy and friendly place for Ford owners, with staff who are ready to help and ensure a good experience. Customers feel confident returning for service, knowing their vehicle will be well taken care of in a timely manner.
Brady Smith is an amazing service advisor his customer service is superb and his attention and communication is like no other. He was very informative and knowledgeable pertaining my vehicle and was recommending all the correct services. I highly encourage anyone to seek for his guidance and help as he is very attentive... read full comment
July 2025
Great customer service, and the vehicle service has been fine. They have gone out of their way to accommodate me a couple of times. This Ford seems to be one of the good ones. Shout out to Brady for the great service.
June 2025
You’ve gotta work with Brady Smith he’s really great. Communicated well and got my car in and fixed quickly.
