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November 2025 by Sara Irvin
John made the experience of getting a replacement key so effortless and even changed out the locks for me when they didn’t have the exact key on hand. Thank you!
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October 2025 by Fish
Customer service was exceptional. I needed a car top carrier ASAP and they were able to help me out! Thank you!
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August 2025 by Molly Nelson
Thank you Bachery for your awesome customer service! Love supporting Thule and using their awesome products. Def worth stopping by their retail store in Denver.
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August 2025 by C C
Silas is the man. I had a question about a bike trailer with an odd rear axle and he dug through emails and found all the info I needed. I wasn't able to get to the store to purchase this from him but he saved me a ton of time and headache. Thank you!
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July 2025 by Andrea Prusinski
They were so kind, very communicative and went above and beyond!
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July 2025 by craig skinner
Needed help installing a bike carrier to my hitch. They we're very kind over the phone, then came out and helped install it!!! I will definitely buy from them in the future!
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May 2025 by Frank Behzad
Fantastic customer service. Bakary was great.
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February 2025 by Ben White
Super great customer service at this store. Called me right back, helped answer questions and take my shipping order.
We've had a Thule roof box for almost a decade now, love it, but needed a replacement barrel lock key.
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December 2024 by david stewart
Love my Thule gear! Just got a new Thule Revert bike hitch rack from the only store in North America here in Denver. Worth a visit to check out their packs and other gear. Staff is friendly and helpful!
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December 2024 by Aidan Jones
Great experience! Staff were helpful and guided me through picking out the right box & crossbars.
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December 2024 by Jake McGuire
Staff was super knowledgeable, able to match an online sale price in-store, and did the roof installation in their underground parking garage. I bought a rack and was out within 30 minutes. Thanks to the team for getting us taken care of!
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December 2024 by Aaron Amato
The employees are great, helped me out making the right purchase and getting it installed!
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November 2024 by R T
Professional, inviting and informative team of people. Highly recommend.
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September 2024 by Kent Brown
They were great and efficient! I had roof rails and a basket installed on a Mini and they were extremely informative and helpful.
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August 2024 by John Hess
I needed help replacing a part on my bike rack. I couldn’t install it myself so I went to the Thule store where the sales person couldn’t get it done either at first but figured out a way to fix the problem - saved me the price of a new rack and I will remain a loyal Thule customer. Love their products and service has always been first rate!
