U.S. Bank Branch is known for its friendly and helpful staff. Customers have praised employees for their efficiency and politeness, particularly highlighting a Teller named Susan for her exceptional service. While some have noted challenges in reaching the bank by phone, once connected, they experienced excellent support, including assistance in Spanish. Overall, the branch is appreciated for its attentive service and the positive demeanor of its employees, making it a recommended choice for banking needs.
They will not answer the phone no matter when you call
February 2024
Connor was very helpful with my mother's account. Could not recommend him any higher. Very friendly and helpful people.
January 2024
I would give a negative star if possible. I deposited a check for $3000, and the banker deposited $300. When I went back for them to correct it, no apologies but pointed fingers at each other, and the banker had the audacity to raise her voice at me in frustration. Horrible!