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September 2023 by Ak89 K
First of all this is not the main USPS office! It’s on the next street on Marion! I’m sure gps got you confused as it did with me! The main USPS office is on Marion or google Park ave Tacos and it’s next to it!The lady who work there so as the Supervisor I think his name is Paul are super amazing and helpful! Wish if they just extended the office hours for more than 12-2 only. Thank you
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September 2023 by gina gaytan
I can understand why so many negative reviews can be made about a post office. Its frustrating not getting your mail and packages. Especially in a place like denver who knows what could have happened. What i do know is the annex staff has been very helpful, informative, and persistant about my missing package issue. I treated them with respect and provided as much information as I could. I followed a procedure and started a missing package claim on the USPS website. Im also suscribed to what USPS calls Informed Delivery. It's a very helpful tool. I appreciate the follow up call and email. Its not likely I will get my package back but I feel the staff at the annex has done as much as they can about it.
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September 2023 by Joseph D
Awful experience. DO NOT PUT IN A HOLD MAIL REQUEST AT THIS LOCATION! I put in a Hold Mail request; when I went to go pick it up, they said they didn't have a "Hold Mail" for me. I showed them the confirmation number, and they said "Oh, whoops." They told me they had sent out my package, but didn't know where (?????). The package is listed as "delivered," but it never reached the original address, they don't have it, it's just gone. Unhelpful, complacent, disinterested. Being on the phone with USPS service was somehow an even more infuriating experience. I'm usually a huge advocate for the public sector, but after this disaster and losing an extremely important package, forget it, just put Amazon in charge of the entire thing.
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April 2023 by Leroy Vigil
50 percent of the time we don't receive packages if we do it's someone else packages I have the USPS app it shows what mail coming so 30 percent of the time we don't get our mail the day it show it's coming or it don't come at all what a joke why Don't they look at the address when putting the mail in our mailbox what a joke they should shutdown the USPS and open a other mail Carrier to Handel our mail just maybe we get our packages and mail.
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March 2023 by Paul Danek
Absolute worst and of course with the postal service that's saying something. They have one job and fail miserably. I FREQUENTLY get delayed or worse yet lost mail.
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February 2023 by A S
Lost my first mailing. Returned my second one. Refusing to process my insurance claim after they sent it to the wrong state!
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February 2023 by Paul Cunningham
Because they deserve at least one 5 star review. If you’re going to the annex, you’re already not happy so be nice.
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November 2022 by Jacob Lima
No sign of when this break is over and even though there is a lady working inside when I asked her when the break was over she just told me to leave…
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November 2022 by Kaleigh Carlone
they have been closed due to “staffing issues” and have zero info on when they’ll reopen. Have been going every day for a week with no luck. they have been holding all of my mail for a month for no reason. not sure why they can’t just deliver it, but would LOVE to know when i can actually go and pickup mail..
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October 2022 by Sherri McBride
The worst ever. Never answer phone and can't deliver mail. I think they steal what they want and deliver what they feel like. Privatize this Joke called USPS and quit wasting tax payers dollars. Rudeness and incompetency is all they offer.
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October 2022 by Peter Engle
I would give this zero if I could. UPDATE THE OFFICIAL WEBSITE!!! I have never seen such terrible hours. How do you pick something up?? No wonder you have a 1.3 rating haha. Unreal
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August 2022 by Morgan iTrygo
THIS IS NOT A POST OFFICE! YOU CANT DROP OFF OR DO ANYTHING HERE 99% OF THE TIME! The only open post office on SATURDAY AFTER 2pm is located at 951 20th St, Denver, CO 80202. GOOD LUCK!
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July 2022 by Michael L.
I have come to this building many times usually leaving with tons of comedy material. I went back today which is July 28 of 2022 and there was a gentleman that was managing this building and he was on the ball and dedicated and very responsive and truly it was unbelievable to witness and I hope he lives long and prosper's.
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July 2022 by Ryan Morgan
Had a package lost and accidently delivered to the wrong address and was greeted with superior customer service. Tyler Marquart, cheers to you and the service you provided to me. Thank you!
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April 2022 by tiiahei
I don't agree with all these bad reviews at all. I didn't get my mail delivered and went to this location to seek answers and help this morning. Young man working there was extremely polite and friendly. He was able to find my mail and even corrected the mistake that caused this problem in the first place making sure it won't happen again in the future!