The Xfinity Store in Denver provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security, where customers can also make payments or handle equipment. Experiences with staff vary; many reviews highlight representatives who are described as awesome, amazing, very knowledgeable, friendly, helpful, professional, and patient, efficiently helping with contracts, deals, and account setup. However, some note that the friendly, young staff can be limited by strict company rules, leading to unresolved individual needs. A wait is sometimes mentioned, and the inability to call the store directly is considered a huge inconvenience, requiring visits to get questions answered.
Josh was a stellar example of friendly, helpful customer service. He was quick to help, very proactive in letting people know they were next in line and got us what we needed, answering all my questions with helpful tips and guidance. Thanks Josh! You deserve a raise so you can go see more RHCP concerts. :)
March 2025
I just wanted to relay what a positive experience I had with xfinity. Zaid was my customer rep and I couldn't have been more pleased. He was very knowledgeable, so friendly and helpful. He renewed my contract quickly and efficiently. Thanks Zaid, I appreciate all the help!
February 2025
Brandon was our store representative and he was AWESOME! Very knowledgeable of all products and current deals to get us the best value. He was very patient when we had to unfreeze our credit which took A LONG time. Ask for Brandon when you visit this store!!
