REI is a business where people love to get outside and play, and they know the importance of quality outdoor gear. They stand behind all products with a 100% satisfaction guarantee and design their own line of award-winning gear and clothing. Whether someone is new to outdoor adventure or a seasoned pro, the staff gladly shares enthusiasm for the products and the trails, slopes, and waterways. The bike shop staff is tremendously helpful, extremely knowledgeable, and forthcoming. They provide awesome, friendly service, spending time discussing proper bike maintenance, explaining necessities like sealant, and helping to fix issues quickly. They are a pure pleasure for asking questions and get people back on the road. In other departments, such as shoes, the help is also exceptional, with staff hustling to find the perfect fit. Customers highly recommend the store and express great appreciation for the service, noting that it saves their weekends from being ruined.
Merak and the team were very helpful in our trip. We had to make some last minute gear order changes due to weather and they team was very accommodating. Great place to pre-order supplies if you fly into Denver and drive their way. All the team had great advice and were very knowledgeable.
May 2026
I bought the manta 24. Caroline(sorry if I am spelling it wrong) is the best. She is very patient and explains real scenarios we might run into for the product we are buying and was very attentive to me. 5 stars to her. She deserves a raise.
March 2026
Went in today and the cashier was super nice and helpful. Went out of his way to explain stuff and I appreciated it
