This business provides Verizon Wireless services through a local and devoted expert retailer. The staff, including store managers and other employees, are consistently described as great, friendly, kind, helpful, nice, patient, and super knowledgeable. They offer amazing customer service and hands-on support, often going above and beyond. Specific examples include helping customers open new lines or activate phones right before closing time, staying after hours, thoroughly explaining bills, and finding significant monthly savings. Employees are noted for making customers feel sure and confident, answering all questions, easing concerns, and turning around negative experiences from other locations. The service makes the process easy and enjoyable, leading to the best store experiences and high guest ratings. The business is also dedicated to giving back to its communities across several states.
Justin was spectacular! He gave me my options and we got it done. It was as easy as having coffee with a friend ๐งก Top notch customer service ๐
July 2025
Justin, the store manager, was a lifesaver! Even though we showed up right before closing to activate our phone, he quickly handled everything. We really appreciated how nice and helpful he was.
July 2025
Zain was a great young man very helpful. I was so it's having trouble loading. An app onto my work phone, my work wouldn't help, said I had to make my own email within 5 minutes. Zack had it done . Much appreciated. This young man needs a raise and he is an asset to your company.