Victra is a Verizon Authorized Retailer located in Frisco, CO, dedicated to providing an excellent experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories, along with helpful device protection. Customers have praised the knowledgeable and friendly staff, particularly highlighting Heather for her patience, efficiency, and ability to solve problems. Many reviewers noted that she made their transition to new devices seamless and enjoyable. Nicholas also received positive feedback for his helpful suggestions and advice. While some customers mentioned that the store could benefit from additional employees during busy times, the overall consensus is that the team is responsive, respectful, and committed to ensuring customer satisfaction. The store is conveniently located near great lunch spots, making it a favorable destination for those looking to upgrade their technology.
Great interaction with great staff. Edward and Chris were a joy to work with and helped solve my issue in a timely manner with minimal complications. Happy to have competent staff help me make this transition
July 2026
Heather was so patient and very professional working with several customers at one time. One irate customer created drama and Heather remained calm And dealt appropriately with the situation. The woman was clearly in the wrong!! I highly recommend Heather at the Frisco Verizon store
June 2026
Very friendly and knowledgeable service. Identified ways to save money.
