Hertz Car Rental - Durango - Durango-la Plata County Airport (DRO)
Car Rental
Hours:
1000 Airport Road Ste 14, Durango CO 81303
Hours
About Hertz Car Rental - Durango - Durango-la Plata County Airport (DRO)
Hertz Car Rental at Durango-La Plata County Airport is noted for excellent customer service, with staff frequently described as going above and beyond. Employees are consistently friendly, professional, quick, and helpful, treating customers like real people. They are known to accommodate difficult circumstances, such as assisting travelers stranded after hours or helping those with reservations from other agencies. The process is often smooth and quick. Customers express being very grateful and highly recommend this location, with some noting it is the best. The team works to ensure customers are taken care of, even fixing problems they did not cause, demonstrating kindness and understanding.
Most Recent Reviews
-
September 2026
I have to give a HUGE shout out to Mike and Randy. I had a mix due to my own fault with my rental and despite being out, they went above and beyond to get me a car and I can not thank them enough. Beyond 5 star service!!!
-
August 2026
Booking online was simple. There were no surprise fees (except for state and local taxes), and the staff were professional and courteous. Kat Dennings (celebrity-look-alike) ushered me off without a hitch.
I actually rented in Denver and dropped off in Durango. The return process was unbelievably simple.
-
June 2026
Thank you to Randy Patscheck at Hertz for giving a few of us who landed super late a ride when there were no other transportation options available. A true Good Samaritan! He went out of his way to make sure we weren’t stranded.
More Comments(102)
You May Also Like
-
Durango, Colorado
