O'Reilly Auto Parts in Durango, Colorado, located at 2475 Main Avenue, provides parts, tools, and accessories along with various store services. These services include free battery testing, wiper blade and bulb installation, Check Engine light testing, and brake rotor and drum resurfacing. The store also offers a free Loaner Tool program with a refundable deposit. Reviews consistently highlight exceptional customer service and knowledgeable staff. Employees are described as fully knowledgeable, helpful, and willing to work with customers to figure out what they need. In multiple instances, staff went above and beyond, such as personally delivering a crucial part to stranded customers far from home and refusing payment to help someone in need. The store efficiently obtains parts, often faster than competitors, and offers price matching, which can lead to significant savings compared to repair shops. While customers recommend doing homework beforehand, the staff is always ready to assist. The store is considered a go-to place for those working on their own vehicles, complemented by services like tool rental. This location earns strong praise for its outstanding and kind service, making it a preferred choice for many.
Had a great experience here when I had A/C problems with my truck. Ringo got me fixed up and on my way. Ringo went out of his way to help. I’m glad I stopped here. Thank you, Ringo!
June 2024
The team there is always very helpful and nice never had any bad experiences
January 2024
Best parts store in Durango! Awesome crew and they always get my parts to me in time!!!
