O'Reilly Auto Parts in Durango, Colorado, located at 2475 Main Avenue, provides parts, tools, and accessories along with various store services. These services include free battery testing, wiper blade and bulb installation, Check Engine light testing, and brake rotor and drum resurfacing. The store also offers a free Loaner Tool program with a refundable deposit. Reviews consistently highlight exceptional customer service and knowledgeable staff. Employees are described as fully knowledgeable, helpful, and willing to work with customers to figure out what they need. In multiple instances, staff went above and beyond, such as personally delivering a crucial part to stranded customers far from home and refusing payment to help someone in need. The store efficiently obtains parts, often faster than competitors, and offers price matching, which can lead to significant savings compared to repair shops. While customers recommend doing homework beforehand, the staff is always ready to assist. The store is considered a go-to place for those working on their own vehicles, complemented by services like tool rental. This location earns strong praise for its outstanding and kind service, making it a preferred choice for many.
My car broke down next to the car wash. Chris from O'Reilly's checked my battery and my alternator and they were both shot. He replaced the battery (covered under warranty) so I could at least get to my mechanic safely. Amazing service, super helpful and friendly! Would definitely recommend!
October 2025
Helpful staff. Good selection of tools & parts. They have a dump tank for used oil. The place to go.
October 2025
Ethan went above and beyond to be incredibly helpful. Quick service at this location.
