Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
1145 S Camino Del Rio Suites 120 A and B, Durango CO 81303 Hours
About Spectrum Store
The Spectrum Store in Durango, Colorado, located next to Walmart, provides services for Internet, mobile, cable TV, and new products. Customers can visit to shop, upgrade services, pick up or return equipment, and pay bills. Reviews highlight that the employees are wonderfully helpful, patient, knowledgeable, and friendly. Multiple customers report receiving great customer service, with staff helping to set up services, answer questions, switch providers, and keep existing phone numbers even after closing time. While phone prices are noted as high, the trade-in price for older phones is also high, leading to new phones for free or at a significantly reduced cost. Many found going into the store much easier and more effective than dealing with the call center, leaving frustrated customers happy and deeply satisfied. Several reviewers who switched from other providers report saving money and being happy with better service.
Most Recent Reviews
July 2025
Martina out of Charlotte NC was wonderful! The most kind, polite rep we’ve talked to with Spectrum. We called to cancel service, Martina did her best to keep our service without being pushy or rude, but we switched to fiber with a local company. However the world needs more sweet people like her!
May 2025
We went to the store this evening to move our phone service and trade in 2 phones. Rich was very patient and knowledgable helping us get everything set up even though we were there after closing time. Great customer service.
April 2025
I was unable to get my equipment shipped to me and was having trouble with the call center. I went in to the store and Aden and Porsh helped me get things squared away! I went in frustrated but left happy. Thanks guys.
More Comments(61)
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