Verizon, the leading wireless service provider, offers a remarkable customer experience at their authorized retailer, Russell Cellular. The store, located at 1125 S Camino Del Rio in Durango, CO 81303, is known for its exceptional service and knowledgeable staff. Customers consistently praise the efforts of Jordan and Devon, who have been described as helpful, engaging, and patient throughout the entire process of upgrading or troubleshooting mobile devices. Their commitment to the core values of the company and their ability to make a typically tedious task entertaining and easy have earned them high praise from satisfied clients. Whether it's upgrading to the latest mobile phone technology, setting up a new device, or resolving service-related issues, the team at Russell Cellular ensures a seamless and enjoyable experience. Customers appreciate the staff's willingness to answer questions, provide guidance, and go the extra mile to ensure their needs are met. Overall, Verizon's authorized retailer in Durango, CO, has earned a reputation for outstanding customer service, knowledgeable staff, and a commitment to providing the best possible experience for its clients.
Jordan was the best! He made what is typically a long and tedious process entertaining and easy. He helped take care of several problems I had and was engaging and helpful through the whole process, so five stars for him! Thank you!
July 2023
Jordan was the best! He made what is typically a long and tedious process entertaining and easy. He helped take care of several problems I had and was engaging and helpful through the whole process, so five stars for him! Thank you!
April 2023
Jordan and Devon were so helpful and patient with me. My old service provider took forever to release my phone. They definitely kept me entertained during the wait. Their commitment to the core values definitely defines them!
