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“Tivoli (her name) works here and is the reason we got our Expedited passports in time. She was so helpful, we didn’t realize our children’s passport’s expired. I could get a morning appointment within 2 days, it’s a small but easy to find USPS off E470, she made photocopies for us, passport photos can be taken here, made a money order for us (these services were priced as reasonable as getting them anywhere else and saved us a return trip when kids were pulled from school and parents from work). Tivoli had the proper form available and helped ensure we filled it out properly.
Even with her personal attention we done in 30 min (time allotted appointment). We are grateful for her customer service and will return here to renew our adult passports when due (children passport 5 years, adult passport 10 years).”
“I always love coming to this post office. My post office closes at 4:30 so it’s easy zip over to make it there by the 5 o’clock closing time. The clerk at the counter is always accommodating when it comes to scanning my QR codes and sometimes I have a lot. I happen to notice the comment below saying there is no one at the counter after 3:30. I am pretty sure there’s only one clerk working there at a time and sometimes is working in the back as well as trying to cover the front counter.There is a cowbell that sits right up at the front, just ring and they come right up. These guys are great just don’t forget to ring the bell if you go in and no one’s upfront!”
“We have been visiting this post office many times and always service has been nice and very friendly. That's why I don't understand some bad reviews about their rude service. We never experienced that! Location is also excellent in downtown Golden.”
“Christina and team have always been helpful. UPS AND Fedex cannot get up my driveway and the Post Office is very gracious in allowing packages to be left there. During the Christmas Rush the staff remained pleasant despite a tremendous work load. I have nothing but appreciation for this team!”
“For all you 1 star geniuses maybe you should stop supporting politicians that undermine post office funding with their corrupt appointments... then maybe your precious large print Bill O'Reilly books would arrive on time.”
“This Golden Co post office is the best one I have ever been to. Staff is knowledgeable and courteous, and dealing with all postal issues they assist no matter what. I got a passport here too, with an appointment, and it was very easy and streamlined.”
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“Had an excellent experience there a few days ago with the customer service desk attendant, William. He was excellent. He saved me some money and got it done quickly, efficiently, and professionally.
And the problem of the packages not getting delivered in Evergreen? Those are handled by the Golden office. The folks at USPS Evergreen have no control over that. I had to go to Golden USPS and they made suggestions but nothing changed.”