Ace Hardware of Firestone is a friendly and helpful community store. Customers appreciate the staff’s knowledge and willingness to assist quickly with their needs. The store offers good service, with employees who are friendly, not pushy, and ready to help with questions or requests. Many customers mention that the staff go above and beyond, such as helping last-minute, providing personal service, or offering solutions like free local delivery and assembly for online orders. The store is known for having a wide variety of products needed for home projects, and staff are seen as knowledgeable and eager to help find what customers need. Customers also value the convenience of shopping at this local Ace, which often has what they need since moving to the area. Overall, Ace Hardware of Firestone is seen as a helpful, friendly place where customer service and community support are a priority.
Anita helped us find what we needed and she is great at her job. She knew exactly what I was talking about and helped me pick the right product for my project. THANK YOU ANITA!!
July 2024
Wonderful customer service! I came in last minute not realizing they closed at eight, to buy a few paint brushes and stir sticks. The staff was very helpful and not pushy. Thank you for your help and for not turning me away!
June 2024
Friendly and knowledgeable staff. They are always quick to help and rarely come up empty when a request is massage or question is asked.