Victra is a Verizon Authorized Retailer located in Firestone, CO, dedicated to providing an exceptional customer experience. The store offers a wide range of wireless devices, including phones, tablets, and accessories, all backed by knowledgeable and friendly staff. Customers consistently praise the team for their outstanding service and expertise. Representatives like Luke and Andy are noted for their patience and willingness to help, making the process of purchasing or resolving issues with phones simple and efficient. One customer highlighted how Mike quickly resolved a complicated phone problem, showcasing the team’s commitment to customer satisfaction. Many choose this store over corporate locations for the superior service and support they receive. Victra aims to connect technology to life in a trustworthy and enjoyable manner, ensuring guests leave satisfied.
Luke helped me with my phone and was incredibly helpful and kind! He was patient the entire throughout the process and explained everything he was doing :) rock dude, you're great!
December 2023
After hours ,literally , on the phone with apple and AIG no one could help my daughter. We went into the Firestone location as a last ditch effort and not very hopeful. Mike V. Greeted us right away and had my daughter’s phone back on within minutes. Thank you again for your expertise !!!!!???????
December 2023
Lucas was a great. His customer service skills are outstanding and he is a very patient man. Helped me with everything that I asked for and made the process of getting a new phone as simple as it can be.
