“I went in to get a new phone and it was a smooth and easy experience. Landon helped me and was knowledgeable, funny, and took time to walk me through how my bill would change which was really helpful. When you go in ask for Landon!!”
“I went into Cricket Wireless just expecting a typical visit—ask a few questions about plans, prices, and phones, and be on my way, but Angel made the whole experience way better than I expected. He was easy to talk to, took his time answering everything, and made sure I actually understood my options. I never felt rushed or pressured, which I really appreciated, and he even went the extra mile by explaining things I didn’t think to ask about. Because of that, I left feeling confident and good about my decision, and overall it was just a really great experience.”
“Came in today to pay my bill and get a new phone. Arlette was very helpful and knowledgeable about what I was asking for and was easily about to get me what I needed. She made getting a new phone set up quick and easy for me and I am very happy with the service.”
“Highly recommend coming into this store for the best deals and customer service!
Came and got my son a phone and was able to get a good deal on the tablet as well!
Already have the internet they have to offer at home and it’s amazing!”
“Loved the Customer service from Stephenie M. She gave us all the information that would help us make our selection for a phone. We are now new happy customers with Boost!! Thank you!”
“We went in to upgrade Mom's iPhone. Customer service is very friendly. Wait was less than 3 min around 5 pm and it took less than 30 minutes. Granted, the phone is out of stock and will be shipped to us in a few days. But that was the easiest and most pleasant phone upgrade I've had ever!”
“I initially spent nearly two hours on the phone with customer support trying to get our phones activated, but unfortunately the issue couldn't be resolved. After work, we decided to visit a T-Mobile store instead, and we're so glad we did. Guilly was incredibly helpful and made the entire process seamless. He quickly ported both of our phone numbers from our previous carrier, activated our phones without any issues, and had us up and running in no time. His professionalism and efficiency completely turned the experience around and made an excellent first impression as new T-Mobile customers. He is a great asset to your team.”