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“5 stars because of the customer focus and service provided byMonica, Geoff and Brian. But I’m sure there are many who work behind the scenes. When I was new to Penrose, Bryan has called me personally to work through my missing parcel. It was a misunderstanding on my end. Geoff is friendly and fast! Monica is very efficient and focused - she helped me solve a problem with my weird address. Everyone is helpful to a point where I feel a huge difference between my big city postal center where people are herded like cattle with little human interaction in Houston and this rural Penrose post office where we exchange greetings like humans. And OH MY GOODNESS it always smells so clean!”
“The most helpful staff here! Friendly, & so fast. Went the extra 2 miles for me, thank you! They do have a self service machine which is great. Wonky entrance & exits though, so do watch the signs.”
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“The ladies in this place are always very helpful and nice. It's not their fault the guy who puts the mail in my mailbox is too lazy to bring mail to my house.”