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“Victoria did a great job finding what works for my kitchen. I have always gone to Specialty Appliance because they offer such great personalized service. I have used them for over 20 years.”
“The owner is Such a hard working service technician! He goes above and beyond to make sure your Kirby vacuum cleaner is in the best condition possible when he is done. He cares not only about fixing the current issue but also the potential future issues he will prevent. Very honest, kind and respectful guy, pricing is reasonable too. Quality work that won’t disappoint highly recommend ?”
8AM - 5PM
2100 E Prospect Rd, Fort Collins
Appliances
“We're somewhat new to the area and went to Sutherlands on a recommendation. Very happy with the experience. Received great advice and Becca at the front desk was extremely helpful and easy to work with. We would highly recommend them and we will definitely return for future needs.”
9AM - 5:30PM
6314 S College Ave #2, Fort Collins
Appliances
“My experience with these guys has been great. I bought a used mismatched washer and dryer. They had it delivered and installed within a week. I ended up having issues with the dryer and replaced it under the warranty. The replacement works great. Every interaction I've had with the gentlemen in store as well as the delivery was positive and seamless! Definitely highly recommend this place ?”
10AM - 5PM
101 Commerce Dr #2, Fort Collins
Appliances
“Much better than the big stores. They can answer actual questions about the different models and the next day they had my new dishwasher dropped off and the old one hauled away.”
“No nonsense plumbing supply. Found what I wanted on their website, which was accurate on inventory. Saw it in hand, and decided I needed something else. They had something that will work even better!”
“These guys are great. We have both bought from them and called for service. They just finished with a service call that required several visits and I think the results are fantastic. Highly recommend”
“Great store. Employees are always friendly, knowledgeable,and very helpful. There stock of availability of items is great , the store is clean and organized. Especially thankful they are carrying Method products. I will continue to shop there and am pleased with all of there services.”
6AM - 10PM
4502 John F Kennedy Pkwy, Fort Collins
Appliances
“This time around was fine. Found the part in stock. Line was short, fast transaction.
I was greeted when I came in with a friendly smile, and asked if I needed help finding anything.”
“We had an issue with our toilet and needed to buy a new one. We had help from Mark, he helped us get it loaded on a cart. We got home and opened it. There was NO hardware, there was a toilet that had already had a seat installed, wax residue where the ring goes and no screws or bolts. No wax ring...what??? We went back to the store. Mark and the manager in duty Nicole opened another box. It was so different from what we found. They checked the entire box, made sure we had all the parts that were missing from the original one we purchased. Thankfully, when talking to them both we also realized the tank cover was not in our box. Nicole was very kind even though I was very stressed and made sure we had everything we needed. This was great customer service and I really appreciate how her and Mark both stepped up to make sure we had what we needed.
If you are returning something, for God sakes let the store know what it is missing!
1 hour later, toilet is installed, working great and we are drinking?”
“Kurt provided me with the best service ever today. I need some sawdust for a cabin task. Kurt took the time to take me to where it was and helped me get a plastic bag full at no charge.
Highly recommend this store and Kurt!
B”
“Most of the employees are not very helpful, The store is constantly a mess (chunks of stuff all over). You can tell it doesn't get swept very often, They should either designate someone to do it or have the people clean their area better but that comes down to management. As always home depot beats out Lowe's when it comes to price almost every time. They also pay their employees far better than Lowe's. Regular everyday employees make $18 an hour and up. Lowe's pays their managers $16 an hour. Just keep that in mind when you're shopping.”
“Reliable delivery service and technical support is superb. They even flew in extra help during a winter crunch to speed deliveries. I changed to AmeriGas a couple of years ago and have not been sorry.”
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“5 stars, would do 10 if I could. All due to Tommy Davis. Tommy spent an hour with me assisting with a warranty claim (broken shelf on a fridge). He called 4 different people on my behalf, had my back throughout the whole process and was able to get me a new shelf for my fridge. In my 34 years walking this watch Tommy stands out to me as the most helpful employee I’ve worked with across all walks of life. Go to appliance factory and ask for Tommy he’s a great guy.”